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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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You advertised this as free
September 28, 2021

You advertised this as free. I hate false advertising

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Oyindamola U.
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So many things to talk about wonder while a brother wanna bring another brother down all in the name of i want to trend

Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow Azhien U.
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Its fine, but you should give an option to just buy the resume for $2.95 instead of subscribing. I would've just bought it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Arizona
1 review
0 helpful votes
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Easy to use, so much to choose from!
August 28, 2021

Easy to use, so much to choose from! Loved the examples

Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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This is a REALLY neat idea
August 28, 2021

This is a REALLY neat idea. I am fully capable of making my own resume; however, I wouldn't lie that I'm rather lazy. I've truly enjoyed the simplicity you have established for building my resume. The amount of time and effort I would have had to invest myself would never have been worth what your website has done for me in just minutes. Thank you so much I really appreciate this idea.

Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
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Easy to use
August 28, 2021

Easy to use. The resume looks great and professional.

Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
3 reviews
0 helpful votes
Follow Lakesha K.
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I've been wanting to update my resume for the last 3 weeks, and if I knew how easy this was, I would have done it sooner!

Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow John D.
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So far so good hoping to be able to edit a few things

Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
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Good
August 28, 2021

Good- quality resume in a quick amount of time, which I truly needed!

Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
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So far so easy!
August 28, 2021

So far so easy! I am so excited to have a new resume that better reflects my skills.

Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow STEPHANIE Q.
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I am not a fan of trial experiences because I am always unsure if it will keep charging me.

Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow Leffler M.
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Very sad that you advertise free resume design then extract money at the very end. Just be up front, this is very much taking advantage

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Linda H.
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Easy to build resume but difficult on the last section.

Date of experience: August 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Christopher C.
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Great questions and suggestions, easy to use., great end product.

Date of experience: August 27, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
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Decent
August 28, 2021

Decent. Doesn't auto generate a lot of the options like my perfect resume does but still easy to use.

Date of experience: August 27, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow Danielle H.
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Great, fast service
August 28, 2021

Great, fast service. Just what I needed to build my resume.

Date of experience: August 27, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Tyler X.
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Pretty $#*!ty that I have to pay for the thing that I just spent time creating -.-

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Joanie O.
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Ive used this site before and am excited my info was saved when I cancelled my subscription. This was so easy to update and acess. I highly recommend ResumeGenius and thank you

Date of experience: August 27, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ABIGAIL W.
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It was easy to put all of my information in. I found the site on google.

Date of experience: August 27, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Dylan W.
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I was not told i would need to pay for the resume i worked for 15-30 minutes on

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius