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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Ease of use was key to building my resume. Appreciated for those who are rusty at resume building.

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Oklahoma
1 review
0 helpful votes
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The scroll bar is often too little to scroll without accidentally exiting and having to restart the page info

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

1 review
0 helpful votes
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Thanks for your service
August 30, 2021

Thanks for your service. Please make available one-time payment without compulsory subscription

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

China
1 review
0 helpful votes
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So far so good
August 30, 2021

So far so good. Best part was the drop down menus. They saved a lot of writing

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
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Great quick easy thank you for your time and all the time you put into this page

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Maine
1 review
0 helpful votes
Follow Linda O.
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I have never been able to put my resume together this quickly. Awesome!

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Pakistan
1 review
0 helpful votes
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I am very satisfied with excellent service you have provided.

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Raquel Y.
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This was a tremendous help and I enjoyed that I had so many options!

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Alabama
1 review
0 helpful votes
Follow Jose P.
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Amazing, I would recommend this to everyone I personally know!

Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
Follow Virgen L.
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I like the way that they help me make things easy.

Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
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Loved how easy this was
August 30, 2021

Loved how easy this was. Didn't like the suprise pricing at the end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Tennessee
1 review
0 helpful votes
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Sucked in thought I would be getting a free resume but can only download "text file" for free. Then, I went to go buy the unlimited access and the card number and CVV were glitched.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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You say it's free, then you charge
August 29, 2021

You say it's free, then you charge. That's not cool!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow Katherine O.
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I didn't like the face that I went through the process and thought it was free and then I was charged.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Nevada
1 review
0 helpful votes
Follow Alondra O.
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Very easy and quick
August 29, 2021

Very easy and quick. The small fee is fair and refundable.

Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow Adrian V.
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Straight forward process resulting in a professional looking resume.

Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
Follow Michael C.
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No point i was told i would have to pay to ge tmy resume - feel cheated but need a quick resume - will make sure to share this scam elsewhere.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Charles O.
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The experience was useful and would have warranted a 4-4.5 rating, up to the point that you hoodwinked me into having to pay to actually access the resume at the end. I would've preferred to have known up front, instead of being tricked. That's inexcusable, and I hope that practice changes.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Jamaica
1 review
0 helpful votes
Follow Christina C.
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Was it made clear that id have to pay for this after typing for two hours?

Date of experience: August 29, 2021
California
1 review
0 helpful votes
Follow Sarah N.
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Seemed pretty easy for a person without much experience had lot of good tips

Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius