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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
738
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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It claims free and cons you to pay in the end! Thanks

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Maria L.
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Easy to follow and a big variety of Resume Samples.

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Excellent assistance with updating my current resume

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
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This was really easy to use and the suggestions for content were so helpful!

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Wisconsin
1 review
0 helpful votes
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Love it it was easy and I'm interested on seeing if it work

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Dayna L.
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It was great!
August 30, 2021

It was great! I really needed help, I have written a resume in 20 years.

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow Ashley K.
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Makes creating a resume easy, fun, and less nerve racking than usual.

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
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Great, no problems here although I wish you made it clear that this would cost money from the beginning

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Maryland
1 review
0 helpful votes
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It says free but still charged...
September 29, 2021

It says free but still charged... so basically its not free. False advertisement

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great site, hate that it says that it is free but it is not.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Alabama
1 review
0 helpful votes
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It states free until you complete it then of course you're charged if you want to download it! :/

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow John P.
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Ease of use was key to building my resume. Appreciated for those who are rusty at resume building.

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Oklahoma
1 review
0 helpful votes
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The scroll bar is often too little to scroll without accidentally exiting and having to restart the page info

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

1 review
0 helpful votes
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Thanks for your service
August 30, 2021

Thanks for your service. Please make available one-time payment without compulsory subscription

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

China
1 review
0 helpful votes
Follow Martin K.
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So far so good
August 30, 2021

So far so good. Best part was the drop down menus. They saved a lot of writing

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
Follow patricia L.
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Great quick easy thank you for your time and all the time you put into this page

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Maine
1 review
0 helpful votes
Follow Linda O.
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I have never been able to put my resume together this quickly. Awesome!

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Pakistan
1 review
0 helpful votes
Follow Kathleen X.
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I am very satisfied with excellent service you have provided.

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow Raquel Y.
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This was a tremendous help and I enjoyed that I had so many options!

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Alabama
1 review
0 helpful votes
Follow Jose P.
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Amazing, I would recommend this to everyone I personally know!

Date of experience: August 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius