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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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HATE subscriptions
August 31, 2021

HATE subscriptions. I will be cancelling as soon as I print my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

New Jersey
1 review
0 helpful votes
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Fast, efficient, and professional looking i love the many options you have to pick from

Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Oregon
1 review
0 helpful votes
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Very easy to use, with useful tips
August 31, 2021

Very easy to use, with useful tips. I have the trial right now.

Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Texas
2 reviews
0 helpful votes
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So far so good
August 31, 2021

So far so good. Looking for more layouts for career switching

Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Turkiye
1 review
0 helpful votes
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Great easy flow
User guidance is good
Looking to new format and attention of cv

Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
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Deceiving, did not indicated I had to pay to have access to my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

New Jersey
1 review
0 helpful votes
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Very good, just scared I may get charged $25 if I try and cancel subscription. Should be an option to pay each time for each resume format you want, $3 is the perfect amount for that.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Brazil
1 review
0 helpful votes
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It has been ok so far
August 31, 2021

It has been ok so far. First time using the platform.

Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Indiana
1 review
0 helpful votes
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I despise resume writing, resumegenius took away all the pain.

Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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You mentioned a free download but at the end asked for payment to download. That is some clickbait scam

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

New Jersey
1 review
0 helpful votes
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This website was extremely easy to use and made the stress of creating a resume from nothing go away completely.

Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
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Very annoying that you advertise free, when of course in reality it costs money. I can't stand companies like this it makes me sick.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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You advertise free and I am being charges $3 and have to cancel before 14 days or I will be charged more. Be more transparent.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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This made making a current and beautiful resume so easy.

Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Florida
1 review
0 helpful votes
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Very Happy with results very easy to use tools highly recommend.

Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow Curtis K.
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Great, quick easy and efficient my go to resume builder.

Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

New Jersey
1 review
0 helpful votes
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I thought it was the correct and thanks for it being available at this time of day.

Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Idaho
1 review
0 helpful votes
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This was advertised as a "free download"
September 30, 2021

This was advertised as a "free download". After inputting all of my information you held me hostage & I had to pay to print it/download it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow JAVIER R.
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The platform to create a resume is easy and user friendly.

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
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I found it really enjoyable
August 31, 2021

I found it really enjoyable. Usually for staying at home immigrants mom's like me It is very stressful to think of writing a resume. Thanks and wish me luck.

Date of experience: August 30, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius