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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Nevada
3 reviews
2 helpful votes
Follow vesta w.
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Really helped!
September 4, 2021

Really helped! I haven't had to write a resume in several years and this site assisted me at every turn... love it!

Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

New York
2 reviews
0 helpful votes
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Easy To use and lots of great choices on the style

Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

District of Columbia
1 review
0 helpful votes
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Super easy
September 4, 2021

Super easy. I love the option to add pre-made bullets.

Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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Good so good and good
September 4, 2021

Good so good and good. Just not enough layout options.

Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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I love it and i saw some of my military friends use it

Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Florida
3 reviews
0 helpful votes
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Boy, that was painless
September 4, 2021

Boy, that was painless. I haven't had to prepare a resume for 25 years. This was a SNAP!

Date of experience: September 3, 2021
Mississippi
1 review
0 helpful votes
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Love the format!
September 3, 2021

Love the format! Not one to pay for these sorts of things but website covered looked promising!

Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Washington
1 review
0 helpful votes
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Was super fast and easy
September 3, 2021

Was super fast and easy. Only downside is it is NOT free as stated numerous times.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Indiana
1 review
0 helpful votes
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The website said free
September 3, 2021

The website said free. The process of building the resume was fantastic. But then you go to download it and WHAM you have to pay for it. Sneaky and not kind. As a single mother of two trying to find a better job I do not have time to waste going to another website and redoing all that I just did.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Great so far waiting to try and see what professionals have to say about my resume to fix it

Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Hawaii
1 review
0 helpful votes
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Everything was great so far...
September 3, 2021

Everything was great so far... just concerned about the ability to cancel.

Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
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Sucker you in with free and then switch to pay us. Too expensive for a resume builder and who needs this on a monthly basis?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
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I was stressing all night, I hadn't needed a resume for over 20+ yrs-was laid off my job of 16 yrs due to downturn in Oil & Gas Industry & pandemic, so I started looking on the internet for resume's & came across your company. Thank you for making it stress-free

Date of experience: September 3, 2021
Texas
1 review
0 helpful votes
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Easy to complete my resume in minutes
September 3, 2021

Easy to complete my resume in minutes. Looks very professional

Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
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It was long and it took me a great amount of time to do

Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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You should tell people they need to pay before letting me create a resume, you are so nasty...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Dawn A.
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It is easy to use and creates a well-organized resume

Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow SHIRLEY M.
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I like the idea of things already written up for me

Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Bulgaria
1 review
0 helpful votes
Follow Jessica R.
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It's ridiculous to pay for a single resume. Having to call you after this to cancel subscription is even more ridiculous.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Fnu D.
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Ok ok ok ok ok ok ok ok ok ok ok ok ok ok okokkkkkkk

Date of experience: September 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius