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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Quick and easy… Helped me with the formatting issues I had!
Great experience. I loved the way you could search for a title and so many choices came up.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It says free until you get to the end of creating the resume then you either pay for the time you just spent creating this resume or continue to search for others that say FREE that aren't!
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
I've tried other resume cites and this is by far the best!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I need this to automatically stop after 14 days. I don't want it to charge me after the 14 day trial without my consent.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Took 2 hour and i didn't know i have to pay. Pls inform before any charges.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It is cool, less searchable job descriptions than other sites I have used. Your site shows up in a free resume builder search and that is deceiving.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thanks this is all i need to say. Thank yo for your help
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Was really easy to follow and did not take too long to create.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was the easiest way I have ever made a resume. The result was amazing and quick.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
5 stars except I was opting to initially receive a free resume as advertised and was unable to find that option once I completed resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Lead to believe this would be a free download and now I have to pay for it.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Loved how easy it was to go back and edit my resume. Saved me hours of time and such a clean look!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Yes it was quick and easy and i was highly satisfied
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said free; i was not expecting a charge, however, I do like the template.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I do not really have anything to say now, I have not been on the site in a while but I thank you guys for keeping my resume in your server, editing the resume was awesome and the spell check is great, hope to continue doing business with you guys.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
I am very satisfied and liked the overall format of my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius