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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Sarah P.
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Quick and easy… Helped me with the formatting issues I had!

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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Great experience
October 28, 2021

Great experience. I loved the way you could search for a title and so many choices came up.

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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It says free until you get to the end of creating the resume then you either pay for the time you just spent creating this resume or continue to search for others that say FREE that aren't!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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I've tried other resume cites and this is by far the best!

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Mohebullah R.
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I need this to automatically stop after 14 days. I don't want it to charge me after the 14 day trial without my consent.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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Took 2 hour and i didn't know i have to pay. Pls inform before any charges.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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Very easy
October 27, 2021

Very easy. Lots of fun. Would recommend ot to others

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Erica F.
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It is cool, less searchable job descriptions than other sites I have used. Your site shows up in a free resume builder search and that is deceiving.

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Idaho
1 review
0 helpful votes
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Thanks this is all i need to say
October 27, 2021

Thanks this is all i need to say. Thank yo for your help

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Tracie Z.
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Was really easy to follow and did not take too long to create.

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Christine M.
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This was the easiest way I have ever made a resume. The result was amazing and quick.

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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...
October 27, 2021

...

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Natalie K.
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5 stars except I was opting to initially receive a free resume as advertised and was unable to find that option once I completed resume.

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Ana M.
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Lead to believe this would be a free download and now I have to pay for it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow MONICA T.
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Loved how easy it was to go back and edit my resume. Saved me hours of time and such a clean look!

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow AnaAlicia A.
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Yes it was quick and easy and i was highly satisfied

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
2 reviews
0 helpful votes
Follow Monica D.
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It said free; i was not expecting a charge, however, I do like the template.

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ghana
1 review
0 helpful votes
Follow Eric K.
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Great
October 27, 2021

Great. It was easy to access and I've learnt a lot from your site

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Reginald V.
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I do not really have anything to say now, I have not been on the site in a while but I thank you guys for keeping my resume in your server, editing the resume was awesome and the spell check is great, hope to continue doing business with you guys.

Date of experience: October 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow EDERLY Q.
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I am very satisfied and liked the overall format of my resume.

Date of experience: October 26, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius