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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was easy but you advertise that it is free. I signed up but don't really need this service. I hope cancelling won't be a hassle
Fastest most professional resume I've ever created.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Made me feel confident about my resume and chance in getting a job! Thanks!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I dislike companies that come out as "free templates" when searched on google, then after doing all the work to type in my resume, when I try to print it charges $2.95 for a 14 day trial & almost $25 monthly after that. At this point, I'm already frustrated from all the typing I've done so I'll pay the $2.95, but will not be using this site again.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Great app. But the monthly payment is too much. The initial payment is fine. In my opinion, the false advertising took away 2 stars.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Service is listed as free, but asks for money to email, print, or download the resume you created.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
This makes it Quick and easy to build a professional resume.
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Resume Genius
I can't copy and paste what I've entered into my business objective section to put into a cover letter(I"m not even given that option?)
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Clear and easy format to follow, many template choices!
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Resume Genius
Pretty cool overall except the annual price expected to pay
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Resume Genius
Very good, better than I expected. Greatly satisfied!
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Resume Genius
Before allowing a person to spend 40 minutes qorking on a resume you should make them aware of the cost before proceeding.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
I only need the resume for 1 job. Not gonna pay $25 a month when i had to edit everything. Dumb
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Resume Genius
Simple & straight to the point about getting my resume made quickly!
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Have a great day,
Resume Genius
Super easy to use. Would have liked additional words or fields to choose descriptions.
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Have a great day,
Resume Genius
It was great, website is super easy to use and fills all the information for you
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Have a great day,
Resume Genius
Need to be able to move around where you want each thing goes
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Resume Genius
I enjoyed how helpful the tools are to create a resume within 20 minutes
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Have a great day,
Resume Genius
It seemed super easy but I wish there were more suggested variety's of job descriptions.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
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Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius