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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to navigate and takes the pressure off, if you have an old resume to work with.
Said it was free ans not only that yes it's $2.95 but you think I'm going to pay $24.95 and then $14.95 a month after that! Your resume isn't that great lol.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
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Resume Genius
I did not know where to start in preparing a resume and this site was very helpful
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
You make it look like the service is free, so I use 50 minutes to fill it out, then you charge me.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
It was easy to get what i needed on there and sounds and looks great!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Advertises as a free resume builder.
Shows no where that there is a charge...
At the very end, once you make a resume you really like they hit you with a MONTHLY fee.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
I loved the quick add descriptions and the easy to use guides.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Great but had to work out how to delete, didnt realise if green ticked was going to be deleted, frustarting to worked it out even when got help
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
It is just the beginning and so far so good. I still have not had a chance to try out the other services offered. This is why my rating is neutral.
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
Advertised as free. Now i have to pay. Very unprofessional. False advertising!
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
I wish it told me I had to pay before I finished my whole $#*! resume
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Didn't know i would be billed. Bait and switch. Scam.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Happy I found this site. Easy to use, great templates
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Everything was awesome. Very helpful will be using again.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very good, it was quick and easy and fair price, I am very pleased
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I find it misleading that you advertise your site as free, and then when only after one has finished their resume do you say that one must pay to download or print the resume that they have created.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
The website claims that it provides a free download of your PDF but requires payment once you complete it to actually download.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
It was easy to work with and professional appearance.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was easy but you advertise that it is free. I signed up but don't really need this service. I hope cancelling won't be a hassle
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Fastest most professional resume I've ever created.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius