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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Japan
1 review
0 helpful votes
Follow Daouda H.
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Tips you are giving while filling the CV are true treasure. They help people like me about the wording and make things really easy.

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Did not highlight spelling errors, did not list fees up front

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow Robert J.
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Awesome!
November 4, 2021

Awesome! I suck at writing resumes, so this was very helpful.

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Alexis U.
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Easy access and editing from a phone
November 4, 2021

Easy access and editing from a phone. Life saver today!

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Epiphany J.
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THIS IS GREAT!
November 4, 2021

THIS IS GREAT! I am able to clearly outline all the positions I held within a company showing my progression.

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Lana H.
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This was such a great help to me
November 4, 2021

This was such a great help to me. I did not know where or how to even start to write a resume.

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Ginger O.
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Quick and easy although lacking the ability to make it unique

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow KELLY E.
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I think it's kind of unfair to make you purchase something AFTER you enter your information. This feels very deceptive.

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Phil H.
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Good very complete i hope i dont lose this resume i need to save it and have it on file

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Amanda U.
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I uploaded my resume, and formatting glitches were a real struggle.
Uploaded content was based on dates, not subject (employers vs. volunteering) were out of order, and it was time-consuming to move them. (the ability to move items up and down rather than re-write them would be an excellent option.)

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Canada
2 reviews
0 helpful votes
Follow Natasha V.
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Love it!
November 3, 2021

Love it! It is a great program to update your resume.

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Grant J.
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Very easy setup
November 3, 2021

Very easy setup. I don't like the marketing behind the website advertising free resumes with no CC, however I understand that you have to in this market. Website was easy to use and made a good looking resume.

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
Follow Evan J.
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It's not free as advertised if you actually want to get your resume back.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Jessica Y.
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There are many choices on how I wish to present my resume. I really like the choices given. I will use this again if needed.

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Clifford N.
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Excellent Simple resume Looking for a part time job in customer service

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Kimberly I.
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I thought this was a free service
November 3, 2021

I thought this was a free service. I had to pay $2.95 for the resume.

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Dennis U.
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Very easy to use and very informative
November 3, 2021

Very easy to use and very informative. Does a lot of the job for you. Easy for beginners

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Milton O.
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I like how it looks professional and your able to pt in the information

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Thomas I.
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It is pretty easy to use and fast
November 3, 2021

It is pretty easy to use and fast. My only complaint is that they are not free as they mislead you to be.

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Joseph D.
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Absolutely quick and easy well worth the money you made it very simple for me to understand and execute. THANK YOU

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius