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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Tips you are giving while filling the CV are true treasure. They help people like me about the wording and make things really easy.
Did not highlight spelling errors, did not list fees up front
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Awesome! I suck at writing resumes, so this was very helpful.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy access and editing from a phone. Life saver today!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
THIS IS GREAT! I am able to clearly outline all the positions I held within a company showing my progression.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
This was such a great help to me. I did not know where or how to even start to write a resume.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Quick and easy although lacking the ability to make it unique
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I think it's kind of unfair to make you purchase something AFTER you enter your information. This feels very deceptive.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good very complete i hope i dont lose this resume i need to save it and have it on file
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I uploaded my resume, and formatting glitches were a real struggle.
Uploaded content was based on dates, not subject (employers vs. volunteering) were out of order, and it was time-consuming to move them. (the ability to move items up and down rather than re-write them would be an excellent option.)
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Love it! It is a great program to update your resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy setup. I don't like the marketing behind the website advertising free resumes with no CC, however I understand that you have to in this market. Website was easy to use and made a good looking resume.
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
It's not free as advertised if you actually want to get your resume back.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
There are many choices on how I wish to present my resume. I really like the choices given. I will use this again if needed.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Excellent Simple resume Looking for a part time job in customer service
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I thought this was a free service. I had to pay $2.95 for the resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use and very informative. Does a lot of the job for you. Easy for beginners
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I like how it looks professional and your able to pt in the information
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It is pretty easy to use and fast. My only complaint is that they are not free as they mislead you to be.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Absolutely quick and easy well worth the money you made it very simple for me to understand and execute. THANK YOU
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius