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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Austin T.
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You VERY conveniently leave out the fact that while I (and many others, I assume) found this website via googling "*FREE* resume template", that it is indeed. NOT free. And again, conveniently, you do not ask, or even MENTION a cost, or the price, until AFTER users have spent (potentially) HOURS entering and tweaking all their information.

You'll kindly notice that the very first word in my search query is, in fact, NOT the service you provide.

While it's a beautiful, albeit scammy, business model. It's loathsom in the eyes of customers. And I will be filing feedback with Google themselves, and the BBB if y'all are even accredited.

(Also, "stop it." - You really should discontinue the promo/trial crap- It's a baited hook and it's well known that the VAST majority of people use the site one-time then forget about it and are charged monthly, sometimes for a considerable length of time, before they notice the charge. If they ever do.
The majority of your users are people out-of-work (read; poor) and it is appalling to be taking advantage of such people -- Especially considering the current global events and employment situation.)

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Very efficient program!
November 4, 2021

Very efficient program! Would definitely recommend!

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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This helped ease my anxiety over how it would look! It was great experience!

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Easy to use & great functionality
November 4, 2021

Easy to use & great functionality. Really helped me fill out my resume.

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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I hadn't written a resume in several years. This helped ease all the stress I felt around putting together a resume from scratch. I highly recommend!

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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User friendly and beautiful designs and so streamlined

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Thank you this site was great and helped me very much

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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This website said it was free and that is total bait and switch.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Its a good resume they just make you pay for it at the end

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Joe U.
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This is a great place to get a resume when you need it.

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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The ad on google says its free
November 4, 2021

The ad on google says its free. Apparently thats a lie

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Pretty easy and they guided me through the process quickly

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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Loved the assistance as I had a resume that needed correction however, I was unable to make any modifications and needed to start fresh.

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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It is very deceptive and they screw you on the "free" resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Lydia W.
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Takes the hard work out and makes the process effective and simple.

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Rosanna W.
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This was a fast and easy, with great results. Price is great!

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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I look forward on seeing the results of my resume. I wasn't sure on what new formats were being used, so the steps to my resume was great.

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Jamie M.
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Okay a little confusing on getting resume once finished

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Very simple process with a high quality finished product

Date of experience: November 4, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Derrell T.
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Great!
November 4, 2021

Great! Thanks you for the quick, fast and affordable resume solution.

Date of experience: November 3, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius