On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I wish that I had known it cost money before entering all my information.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I am grateful to have this template for resume guidance!
Very Helpful!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
AMAZING AMAZING AMAZING AMAZING AMAZING AMAZING AMAZING
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Templates are excellent and easy to use with your existing resume information.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great, its easy and nice. Good fonts, easy on eyes to read
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
You VERY conveniently leave out the fact that while I (and many others, I assume) found this website via googling "*FREE* resume template", that it is indeed. NOT free. And again, conveniently, you do not ask, or even MENTION a cost, or the price, until AFTER users have spent (potentially) HOURS entering and tweaking all their information.
You'll kindly notice that the very first word in my search query is, in fact, NOT the service you provide.
While it's a beautiful, albeit scammy, business model. It's loathsom in the eyes of customers. And I will be filing feedback with Google themselves, and the BBB if y'all are even accredited.
(Also, "stop it." - You really should discontinue the promo/trial crap- It's a baited hook and it's well known that the VAST majority of people use the site one-time then forget about it and are charged monthly, sometimes for a considerable length of time, before they notice the charge. If they ever do.
The majority of your users are people out-of-work (read; poor) and it is appalling to be taking advantage of such people -- Especially considering the current global events and employment situation.)
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This helped ease my anxiety over how it would look! It was great experience!
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Easy to use & great functionality. Really helped me fill out my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I hadn't written a resume in several years. This helped ease all the stress I felt around putting together a resume from scratch. I highly recommend!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
User friendly and beautiful designs and so streamlined
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you this site was great and helped me very much
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This website said it was free and that is total bait and switch.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Its a good resume they just make you pay for it at the end
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
This is a great place to get a resume when you need it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The ad on google says its free. Apparently thats a lie
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Pretty easy and they guided me through the process quickly
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Loved the assistance as I had a resume that needed correction however, I was unable to make any modifications and needed to start fresh.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It is very deceptive and they screw you on the "free" resume
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius