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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Not sure why I still had to everything manually after I uploaded existing resume. You also do not offer a place to add your website/portfolio site in the contact section.
I was under the impression that this service would be free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Finally, a tool that does all the hard formatting work for me.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thanks you really made my day a lot easier in a cramped deadline.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Misleading description in Google. Says free. When I did pay the $2.95 it took 2 hours, 14 tries, and 3 different cards! Finally it said it went through. Come to find out I had NUMEROUS $2.95 charges on my other cards! Not too happy.
Hello,
Thank you for bringing this to our attention and our apologies for the negative experience, we take our customer’s feedback very seriously, know that we hear you and we are here to help, so please look for a private message.
Thank you for your patience!
Regards,
Resume Genius
It was very helpful in organizing the placement of my work experience and education. Really great that it add my skills based off from my previous experiences without me having to come up with them myself.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Easy to use with professional looking results. I love it!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
This was supposed to be free. "Try our free resume builder!" Then before I can get my resume that I completed ALL THE INFORMATION OF MY ENTIRE ADULT CAREER, it's suddenly $3. What kind of scam?
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Its nice but in start they told me that its free but you are charging amount.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was very helpful, simple, and efficient. Thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The site came up as a free template and after finishing entering all my information I learned a subscription was needed to access resume.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Wasn't upfront about paying, I did all the work and then thought I'd get the resume, but nope, gotta pay. Would have appreciated it being clear from the beginning. I probably would have continued, but I feel like it was a bit sneaky.
Hello,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Experience was absolutely wonderful, no hassle at all. Thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy and very helpful and detailed to the max. I can't wait to see the employers response
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It was really easy to set up my resume and very quick.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Although challenging, Resume Genius organized my thoughts and kept me on track. Thank you.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Unable to go back and look at resume prior to purchasing
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
The claim was a free resume builder which was false advertising
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use. Dressed up my resume to look very professional.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius