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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
Follow Selandra W.
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ResumeGenius was fast and easy to construct a resume.

Date of experience: November 8, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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App led me thru the resume building process easily and gave many options for the results! Nice app!

Date of experience: November 8, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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It has taken a little longer than I would have liked. But easy to accomplish.

Date of experience: November 8, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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I would have appreciated to know upfront it would cost money.

Date of experience: November 8, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
2 reviews
0 helpful votes
Follow Alexya Q.
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If you want the job, ResumeGenius will get you the job.

Date of experience: November 8, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Kevin Y.
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Make it clear that this is not free before you have people spend all the time entering information.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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You should be up-front and not advertise that it is free, that's not the case.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Shawna G.
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Simple and easy to create a professional-looking resume!

Date of experience: November 7, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Amy H.
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It was easy to do and I was very pleased with the results.

Date of experience: November 7, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Ibrahim A.
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Very Good experience to my liking and I can make many resumes

Date of experience: November 7, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Very easy, im not happy that it was supposed to be free!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Richard,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Jasmin S.
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I don't like that the resume will not let me edit the position they choose to put underneath my name when I complete the resume at the end, even though I go back to edit but that is not shown on the edit screen

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Jennifer G.
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Easy to use and understand
November 7, 2021

Easy to use and understand. Very helpful way to create a resume.

Date of experience: November 7, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Frank G.
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Thank you so much!
November 7, 2021

Thank you so much! It was easy and so helpful! Tool 30 min. And only cost $3. Definitely will be recommend this to people.

Date of experience: November 7, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Mason J.
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Awesome it was fast and simple to use
November 7, 2021

Awesome it was fast and simple to use. Hopefully this template works and helps me get the job

Date of experience: November 7, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow FATIMAH V.
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Its been a wonderful experience so far. I didnt have to rack my brain to come up with a career obejective. Very easy to use

Date of experience: November 7, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
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Thank You it was easy mad me feel good your help was great

Date of experience: November 7, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Babatunde F.
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I Love this
November 7, 2021

I Love this. This platform gave me the opportunity to easily create my cv within a short period

Date of experience: November 6, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Montana
1 review
0 helpful votes
Follow Raylene M.
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It is easy to navigate and love love love how I can compare the templates without having to do them one at a time.

Date of experience: November 6, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Nancy Z.
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Super easy to use!
November 7, 2021

Super easy to use! Like the modern looking templates!

Date of experience: November 6, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius