On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent resume builder templates and easy process which invites introspection
Good place to do your wok but it said free and i had to pay
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good one easy to make and has more options which looks effective.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
This resume builder was very helpful and user friendly.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It said it was free until you spend all of the time making it and then you say you have to pay. You should be upfront about the cost before you start and potentially waste time.
Hello,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Boop bop boop bop boop bop boop bop boop bopp
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You made it seem like it was free, after spending so much time inputting resume info, of course I'm going to sign up. However it is incredibly dishonest and I feel cheated. Will be cancelling after I download. Enjoy the $3.
Hello,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
All I've done is build the resume and pay for it. So I can't really rate it yet.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Really easy to use and very help for someone who dont know what they are doing
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Made a tedious job easier, but was lead to believe it was a free resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I loved it all very well explained with the help of the people
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Good i like the suggestions on the job description
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Very easy thanks for providing the fastest way to obtain a perfectly and accurate resume cover letter.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Easy and simple way to create a resume, with ideas given and information tabs filled
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I am completely satisfied with how quick I had my resume completed
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Its ok. Was disappointed I could not try it before i bought it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was not told that the website was not free until the end of the process.
Thank you for bringing this to our attention and our apologies for the negative experience, we take our customer’s feedback very seriously, know that we hear you and we are here to help, so please look for a private message.
Thank you for your patience!
Regards,
Very good, precise and easy to follow. I was happy to come across this.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So far I think this is very high priced, too high@ $24.95/month seems excessive for a template and a few questions and answers. But if it lands me the job I need then I may sing another song.
Thank you for bringing this to our attention and our apologies for the negative experience, we take our customer’s feedback very seriously, know that we hear you and we are here to help, so please look for a private message.
Thank you for your patience!
Regards,
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius