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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Regina D.
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It almost always stinks to update a resume. This time, however, it did not.

Date of experience: November 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Hoping to tailor bullets more efficiently with numeric values.

Date of experience: November 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maryland
3 reviews
0 helpful votes
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So easy to use!
November 14, 2021

So easy to use! End product looks very professional!

Date of experience: November 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Vermont
1 review
0 helpful votes
Follow Maria D.
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Finding the numerous prompts most helpful. Definitely a delightful bonus, how the areas to be filled, said "prompts" are categorized by work type.

Date of experience: November 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Feel like I was tricked at the end to pay to get my resume, but I do love the resume itself.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Martin J.
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Great resume builder that excels in making the process quick and easy

Date of experience: November 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Melanie N.
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It would be nice to know about the fee prior to creating document

Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Daniel G.
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I was able to create a well formatted detailed resume

Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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I've used these guys before and I like the template selection.

Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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Suppose to be free
November 13, 2021

Suppose to be free. I just knew after i put in 2 hours getting my resume finished it would ask for a card... BS

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello James,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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I think this is the best and most effecient resume builder I have used thus far. I do think the price point after the trial needs to be reduced to attact more out of work users.

Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
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Thought it was free
November 13, 2021

Thought it was free. Should have been notified sooner that there was a cost involved before spending an hour filling everything out.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Erin A.
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Great templates, great auto-fill suggestions, ease of use.

Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow SANJIT A.
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Great!
November 13, 2021

Great! Loved the work it has done for me and very versatile.

Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Illinois
2 reviews
5 helpful votes
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Great and easy way to help me through what should be easy!

Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Victoria N.
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Easy to use quick and simple just what I needed thank you

Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow REBECCA M.
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How is it free if you have to pay to download the resume created? I can appreciate at least the $3 to save time on creating this myself, but it shouldn't be advertised as "free."

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rebecca,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Nancy D.
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Your site is a bait and switch
December 13, 2021

Your site is a bait and switch. The service is not free if I have to pay for it. I only paid because I did not want to start over which I am sure is what you are counting on.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Stacey N.
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Terms not clear until resume was completely built.

Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

India
1 review
0 helpful votes
Follow MADHURI A.
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Wonderful designs on this site, thank you for having these

Date of experience: November 13, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius