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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Dylan U.
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Good and easy to use but having to pay when needing to fill out a application to get a job is a little annoying since im low on money

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Dylan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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I don't really have anything to say except that I wish I could have just paid the $2.95 and not had to sign up for monthly benefits.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Melissa,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Nice and helpful for making my resume
November 15, 2021

Nice and helpful for making my resume. Takes the stress out of making one.

Date of experience: November 15, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Shawn-paul U.
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This said it was free
December 15, 2021

This said it was free. $3 is not free. Im going online and leaving bad reviews everywhere for your site.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Shawn-Paul,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Dorothy N.
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Provide the cost for downloading the resume at the start of the process

Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow LaShonne E.
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The resume genius was easy to use
November 15, 2021

The resume genius was easy to use. I definitely will recommend this site

Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Mevin J.
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Amazing experience with Resume Genius
November 15, 2021

Amazing experience with Resume Genius. It is very user friendly and provides great suggestions.

Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Daniela O.
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ResumeGenius is easy to use and provides a good variety of templates to choose from.

Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Rebekah S.
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I have found ResumeGenius easy to use
November 15, 2021

I have found ResumeGenius easy to use. Thankfully the templates allow me to make for changes and don't force info to be put in that I don't want in there.

Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Farra B.
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You lied said it was free nothing in app was helpful just a template wow your really $#*!ed up for this $#*! I swish I didn't need this quickly because the program isn't worth anything its basically a scam fro start to fiisn you will all burn in hell

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Farra,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Cody N.
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Simple, easy to understand and great customization

Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Victoria T.
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I had a great experience using Resume Builder. The process was easy, fast and my resume looks stellar.

Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Leesa X.
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Awesome service
November 14, 2021

Awesome service. I really appreciate the intelligent suggestions and guidance.

Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Gonzalo V.
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Great tools and all the information needed to come up with the best resume.
Thank you.

Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Karina R.
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You should tell people they have to pay before they waste all this time building their resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Karina,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Lindsey E.
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It was great!
November 14, 2021

It was great! It was pretty easy to create my resume! I am sad that it costed money though!

Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Marjorie S.
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It was easy to do but will see how much it going to cost me then I'll fight my full review.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Marjorie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Randy L.
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YOU said it was all free
December 14, 2021

YOU said it was all free. Typical bait and switch after you enter all of your information. Should have known another BS website. Nothing is free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Randy,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Bryan Q.
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NOT FREE
Sneaky, GREASY marketing
After spending 30 min building a resume you can do nothing with resume till you pay with a cc

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Bryan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Hailey O.
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It was great so far
November 14, 2021

It was great so far. It was very very very very helpful

Date of experience: November 14, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius