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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I found your website looking up FREE resume help. I was completely finished building my resume when there was finally a notification that I would have to enter credit card info. Then when that happened I was unable to use a debit card. The resume does look great though.
Great for making a resume, had no
Idea how to but this made it so easy.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I'd like the resume section to be able to select what information I want for each reference contact.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for all the help very easy setup and process.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Absolutely absurd that you wouldn't mention that there is no access to the resume until you pay a fee. I spent a lot of time working on this and then found out at the end that I couldn't access it unless I paid. Very sketchy operations. Will NOT use your site again.
Hello Clifford,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Quick and easy upload and edits. I was able to format a new resume quickly.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Got my last job this way hopefully I get my new job the same way
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Very simple and efficient service. Took the hard part out of making a resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good overall. Though I was not able to modify any aspect of the format witch makes it very little flexible.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Let people know you have to pay for the end product.
Hello Ronin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
So far so good. I have not experienced the full benefits of this site yet so I'm unable to provide a fair evaluation.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
My experience was good, they help me build a resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume information transferred mostly smoothly from the upload which saved time. I appreciate the available resume formats.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Advertised as free. I am going to give it a try but I am not sure this is worth it.
Hello Carliss,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great! Loved the user-friendliness of the application software.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Would have been nice to know about the $25 charge before I spent all that time inputting my information
Hello Trevor,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
There needs to be a section to add your website link in the contact area
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It advertized free resumes and after uploading my information and spending time here, you asked for money.
Hello Dimitrios,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great assistance provided to help build a professional resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Should not advertise free if you have to pay for downloads, but otherwise helped me put everything together very well
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Bill,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius