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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Good. But advertised it was free, thats false advertising
It was quite easy and helpful but their are some requirements that were not in place. Like career interests and hobbies
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy and said no cc but was only 2.95 to start! And nice templates
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Interesting app. Although basic word features are not present. Requires one to update verbiage but very little format options.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
My problem with resume genius is that you aren't making a 1 time purchase so you must cancel your subscription or be charged 25 dollars every month.
Hello James,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Only 1 star because they wait until you are finished to tell you that you will be charged for it
Hello Barbara,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I don't appreciate the unexpected fee. $24 a month? Give me a break
Hello Emily,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I love how the resumes basically fill out themselves.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I was searching for a FREE resume template. Yours was under FREE. It's not free. I don't mind paying a one time fee for a resume. I'm not looking for a job making $200,000 a year. But why would I want to pay $24.95 a month? I just need one for one job. Your advertising is false. It's not free. And what if I need to fix the pdf? Now I'll have to buy a pdf fixer. Never again.
Hello Robert,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Really cool builder. I like how it gives multiple designs to choose from. Easy to complete too. Love it.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
This was the best resume website I have ever used. Thank you.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
This was helpful enough it got the job done definitely worth the 3 bucks
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good, easy, happy, educational, fun, not complicated
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I found your website looking up FREE resume help. I was completely finished building my resume when there was finally a notification that I would have to enter credit card info. Then when that happened I was unable to use a debit card. The resume does look great though.
Hello Bill,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great for making a resume, had no
Idea how to but this made it so easy.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I'd like the resume section to be able to select what information I want for each reference contact.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for all the help very easy setup and process.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Absolutely absurd that you wouldn't mention that there is no access to the resume until you pay a fee. I spent a lot of time working on this and then found out at the end that I couldn't access it unless I paid. Very sketchy operations. Will NOT use your site again.
Hello Clifford,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Quick and easy upload and edits. I was able to format a new resume quickly.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius