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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Your site markets itself as free to create a resume then prevents the user from downloading their resume unless they pay. The resumes look nice the marketing is beyond false.
Easy to use resume builder. Let's hope it does the trick!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
This is too expensive. I had one update to add onto my resume and was forced into paying 25 dollars That to me in unacceptable.
Hello Darla,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great website to create my vision! I love the diversity of selections!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
So simple and accurate to use makes your life so easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use and I enjoyed all the options for skills
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The support of getting it right is helping me conquer my fears...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Excellent service, I'm very happy and satisfied I found it
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
You should have said it costs money not that it's for free. After 30 minutes of writing my resume get told it cost me a monthly subscription
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for helping me out in my resume. Hopping for more help
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use and really made a difference on my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Was, a good experience knowing how to write a resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great experience it was fast and less work than if I had made one lol
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Pretty helpful in helping me with my resume and at least helpful in what I need next time
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Great and I would prefer anyone using this site for resume help
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Easy to navigate, great help and additional ideas to add or enhance
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super easy & looks great. I love the templates. The whole program is extremely helpful. Thanks :)
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Wonderful service! Very detailed and saves you a lot of time. They make building what you need every easy! I breezed through making my resume and cover letter and the results were awesome!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I am in need to belt out multiple resumes for multiple directional jobs and schooling after my service in the United States Air Force for over 22 years, this fits the bill so well. I really like the quick input supplied by the app.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Website says free (along with a number of others). It's not technically free, is it?
Hello Susan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Trevor,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius