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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow TREVOR O.
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Your site markets itself as free to create a resume then prevents the user from downloading their resume unless they pay. The resumes look nice the marketing is beyond false.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 19, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Trevor,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Easy to use resume builder..
November 19, 2021

Easy to use resume builder. Let's hope it does the trick!

Date of experience: November 19, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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This is too expensive
December 19, 2021

This is too expensive. I had one update to add onto my resume and was forced into paying 25 dollars That to me in unacceptable.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 19, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Darla,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Kenya B.
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Great website to create my vision!
November 19, 2021

Great website to create my vision! I love the diversity of selections!

Date of experience: November 19, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Chrystalina S.
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So simple and accurate to use makes your life so easy.

Date of experience: November 19, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
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Very easy to use and I enjoyed all the options for skills

Date of experience: November 19, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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The support of getting it right is helping me conquer my fears...

Date of experience: November 19, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Excellent service, I'm very happy and satisfied I found it

Date of experience: November 19, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Egypt
1 review
0 helpful votes
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You should have said it costs money not that it's for free. After 30 minutes of writing my resume get told it cost me a monthly subscription

Date of experience: November 19, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Ruth D.
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Thank you for helping me out in my resume. Hopping for more help

Date of experience: November 18, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Susana L.
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Easy to use and really made a difference on my resume.

Date of experience: November 18, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Thosny B.
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Was, a good experience knowing how to write a resume

Date of experience: November 18, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Litzy Q.
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Great experience it was fast and less work than if I had made one lol

Date of experience: November 18, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Zachery Z.
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Pretty helpful in helping me with my resume and at least helpful in what I need next time

Date of experience: November 18, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Patricia L.
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Great and I would prefer anyone using this site for resume help

Date of experience: November 18, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow michelle P.
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Easy to navigate, great help and additional ideas to add or enhance

Date of experience: November 18, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Adam X.
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Super easy & looks great
November 19, 2021

Super easy & looks great. I love the templates. The whole program is extremely helpful. Thanks :)

Date of experience: November 18, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Bill G.
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Wonderful service!
November 19, 2021

Wonderful service! Very detailed and saves you a lot of time. They make building what you need every easy! I breezed through making my resume and cover letter and the results were awesome!

Date of experience: November 18, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

North Dakota
1 review
0 helpful votes
Follow Erik U.
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I am in need to belt out multiple resumes for multiple directional jobs and schooling after my service in the United States Air Force for over 22 years, this fits the bill so well. I really like the quick input supplied by the app.

Date of experience: November 18, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Susan N.
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Website says free (along with a number of others). It's not technically free, is it?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Susan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius