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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow Jessica L.
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Not free at all, going to charge me after 14 day trial.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jessica,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Riley F.
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Quick and easy application to use
November 21, 2021

Quick and easy application to use. I really liked all the resume layout options.

Date of experience: November 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Denise F.
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I lost half of my resume while I was choosing a format

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Denise,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Heidi X.
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Awesome!
November 21, 2021

Awesome! I really love this website and platform. It was very easy to use.

Date of experience: November 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Misty X.
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I really appreciated the ease of this website and how professional my resume turned out. Thank you so much!

Date of experience: November 21, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Britannia H.
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Quick and easy to use, has wonderful suggestions and articles that have been helpful in crafting a well written resume.

Date of experience: November 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Jamaica
1 review
0 helpful votes
Follow YONIQUE S.
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The fact that I was not told before hand that I will be charged. I feel like I forced. Not a good feeling. Let me know before hand so I can prepare myself.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Yonique,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Michael H.
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For myself it was very easy and I recommended highly

Date of experience: November 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Laura R.
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Why am I paying for this?
December 21, 2021

Why am I paying for this? How often do you think people get resumes?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Laura,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Washington
2 reviews
0 helpful votes
Follow Kiava I.
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I have trouble looking at a blank screen and someone turning into something that conveys the aficionado I can become with proper training and self development. Thank you!

Date of experience: November 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Allyson C.
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Nice formats, some of the responses are basic or written with poor grammar.

Date of experience: November 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Bryan A.
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It was quick and easy to use
November 20, 2021

It was quick and easy to use. I will be recommending to friends and family.

Date of experience: November 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Rob P.
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So easy and saved me valuable time with a professional outcome

Date of experience: November 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Tiffany G.
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Easy to use, appreciate the number of resume layout options

Date of experience: November 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Jeffrey K.
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Amazing, very professional looking, efficient and easy to use.

Date of experience: November 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Damien Q.
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Great product
November 20, 2021

Great product. Will definitely look into recommending it to others looking for a job.

Date of experience: November 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Clarissa Q.
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Great app and very helpful in creating and utilizing my experience in the field i I work in

Date of experience: November 20, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Willie T.
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It was good very helpful honest it's just it's good it does help people it's just too bad that people don't realize that and they go to the welfare line and it goes easy cheap high schools or these community centers where these people make to smooth amateur resumes I better pay and have a third class resume

Date of experience: November 19, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Nicole E.
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You should tell us sooner you want money and how much. The cost is reasonable though.

Date of experience: November 19, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow JULIE V.
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Very easy to use and love the different format options

Date of experience: November 19, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius