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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Not free at all, going to charge me after 14 day trial.
Quick and easy application to use. I really liked all the resume layout options.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I lost half of my resume while I was choosing a format
Hello Denise,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I really appreciated the ease of this website and how professional my resume turned out. Thank you so much!
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Quick and easy to use, has wonderful suggestions and articles that have been helpful in crafting a well written resume.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
The fact that I was not told before hand that I will be charged. I feel like I forced. Not a good feeling. Let me know before hand so I can prepare myself.
Hello Yonique,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
For myself it was very easy and I recommended highly
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Why am I paying for this? How often do you think people get resumes?
Hello Laura,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I have trouble looking at a blank screen and someone turning into something that conveys the aficionado I can become with proper training and self development. Thank you!
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Nice formats, some of the responses are basic or written with poor grammar.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was quick and easy to use. I will be recommending to friends and family.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So easy and saved me valuable time with a professional outcome
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use, appreciate the number of resume layout options
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazing, very professional looking, efficient and easy to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great product. Will definitely look into recommending it to others looking for a job.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great app and very helpful in creating and utilizing my experience in the field i I work in
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was good very helpful honest it's just it's good it does help people it's just too bad that people don't realize that and they go to the welfare line and it goes easy cheap high schools or these community centers where these people make to smooth amateur resumes I better pay and have a third class resume
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
You should tell us sooner you want money and how much. The cost is reasonable though.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use and love the different format options
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Jessica,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius