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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Ty I hope this goes as planned I made this resume in 5 min
It's alright! Made my resume look very clean and pretty!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It is helpful but not free as it's said on the add
Hello Frank,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Check out kept kicking me out but other than that it was a breeze.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I just hope I'm able to really get this in my email
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for the assistance and professionalism!
-Anthony Ramos
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Quick and easy to follow, doesn't let you forget things you may have left out
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thought it was free but over all it help me create my resume easily
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I loved how easy it was to create. The walk through process was simple
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This stated it was a free site. I am confused as to why I have to pay to be able to email my resume when it's states it's free.
Hello Aidan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Very easy to use and pleased with the finished product
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was very helpful and pretty easy for me to do on my own
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
No response on customer care. When we call it shows the number is invalid.
Thank you for your review. Glad we were able to help.
Need help? Check all our Help & Support channels here: https://resumegenius.com/support
Have a great day,
Resume Genius
I don't think we should have to pay $2.95 "free trial"
Hello Brooke,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I love how easy i can make a new resume or add to a old one
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It helped me to build my resume really well & I like it
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
I paid for this service already and all I wanted to do was update but you made me pay for it a second time. That is totally ridiculous!
Hello Lori,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Much less painful than I expected. I was guided through every aspect of building my resume.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Hello Tammy,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius