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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
734
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Good overall
November 16, 2021

Good overall. Though I was not able to modify any aspect of the format witch makes it very little flexible.

Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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Let people know you have to pay for the end product.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ronin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
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So far so good
November 16, 2021

So far so good. I have not experienced the full benefits of this site yet so I'm unable to provide a fair evaluation.

Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Aaron Y.
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My experience was good, they help me build a resume.

Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
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Resume information transferred mostly smoothly from the upload which saved time. I appreciate the available resume formats.

Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Carliss J.
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Advertised as free
December 16, 2021

Advertised as free. I am going to give it a try but I am not sure this is worth it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Carliss,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Great!
November 15, 2021

Great! Loved the user-friendliness of the application software.

Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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Would have been nice to know about the $25 charge before I spent all that time inputting my information

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Trevor,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Jillian C.
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There needs to be a section to add your website link in the contact area

Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Greece
1 review
0 helpful votes
Follow Dimitrios M.
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It advertized free resumes and after uploading my information and spending time here, you asked for money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dimitrios,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow David U.
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Great assistance provided to help build a professional resume.

Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Victoria K.
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Should not advertise free if you have to pay for downloads, but otherwise helped me put everything together very well

Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Gerardo W.
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Great, it was very easy to use and hopefully this amazing website will get me my job.

Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Skye L.
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Easy layout, great options and features for building...
November 15, 2021
Updated review

Easy layout, great options and features for building a resume quickly and efficiently. Best site I've used!

Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius


Amazing, easy layout and template
May 12, 2017
Previous review

Amazing, easy layout and template. So quick as well, wow I'm impressed!

Date of experience: May 12, 2017
Alabama
1 review
0 helpful votes
Follow Barbara G.
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Great website, easy to navigate, easy to use, easy to find

Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Dylan U.
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Good and easy to use but having to pay when needing to fill out a application to get a job is a little annoying since im low on money

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dylan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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I don't really have anything to say except that I wish I could have just paid the $2.95 and not had to sign up for monthly benefits.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Melissa,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Samantha I.
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Nice and helpful for making my resume
November 15, 2021

Nice and helpful for making my resume. Takes the stress out of making one.

Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Shawn-paul U.
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This said it was free
December 15, 2021

This said it was free. $3 is not free. Im going online and leaving bad reviews everywhere for your site.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Shawn-Paul,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Dorothy N.
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Provide the cost for downloading the resume at the start of the process

Date of experience: November 14, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius