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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow HOWARD M.
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This site made building a professional resume fun and timely.

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
2 reviews
0 helpful votes
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Should have let me know upfront there was a charge.

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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It was the best and easiest resume I have ever done

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

El Salvador
1 review
0 helpful votes
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I am amazed by how easy is to do a resume with this site.

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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OMG!
December 23, 2021

OMG! You helped me to create an amazing resume in minutes! Thanks so much!

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Your service was listed as free
January 22, 2022

Your service was listed as free. Then after one has put time towards it, no option but to pay. A scam.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lawrence,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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It was advertised as free but asked for a payment (less than $3) to access the document.

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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So easy to use and I love the products that were built. So fast and easy!

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
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Take "Free" out of the advertisement
December 23, 2021

Take "Free" out of the advertisement. The service wasn't free because to do anything with what you have made requires you to pay.

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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There is nothing I hate more than writing a resume. Resume genius actually relieves all the stress and tension that go with the resume writing process.

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Love the resume building, Do not like the force sell. Being upfront is best in my book.

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
2 reviews
0 helpful votes
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I had to rewrite alot of the resume as the content I posted did not align with structure/format. Good experience overall.

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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It was labeled Free, but then you have to pay to use

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Jordan
1 review
0 helpful votes
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V
December 23, 2021

V. good for using the application and very nice experience

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Love the interface, interview-style questions, tips, and suggested career objective.!

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Deborah S.
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So far my experience with using this website to general a new resume for myself has been a very positive experience. I would recommend this site to others looking to update their resume.

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
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Some of the text did not transfer smoothly, but overall great system!

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Dakota
1 review
0 helpful votes
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Just spent almost two hours on my "free" resume that makes you buy a subscription to save it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Anastasia,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
0 reviews
0 helpful votes
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Classic thought it said free and got duped at the end

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dustan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Everything was good about them only they are a little short in job titles also they don't have the option to add summery to your resume

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius