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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
723
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Diane Y.
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I didn't realize that after all that work I would have to pay at the end. But the program worked great and I like the result.

Please explain in the beginning that it will cost to receive your resume and if it does already then its not easy to see

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Brinton N.
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After all that work we were charged to pull the actual resume out. That's sneaky and backhanded.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brinton,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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It was ok...
January 3, 2022

It was ok... i suspected the free resume builder would have a cost attached at the end. Typical corporate. Was messy in transporting my own resume onto the builder. Took an hour or 2 to clean it up.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
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Easy to build, and great layouts!
January 3, 2022

Easy to build, and great layouts! Highly recommend!

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Frustrated that the program did not save changes that I deliberately insured were saved

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Denise U.
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Type everything out and then we charge you without being upfront

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Denise,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Pramila E.
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It is very much use full and beneficial to make your resume

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
2 reviews
1 helpful vote
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Not only was this extremely user-friendly and easy to use, but the resumes provided at the end were clean and interesting without looking too busy.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

GB
1 review
0 helpful votes
Follow Dan T.
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Said free at the start and then forced me to pay. Such liars.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow KARLA B.
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Pretty good, wish I could just pay once for my resume instead of having to pay and keep a subscription

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Lisa B.
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The process was easy
January 3, 2022

The process was easy. I hope it gets me an interview

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Jay T.
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This website gave me so many helpful inserts for my resume and made it so easy to guide me through the intimidating process

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Shane S.
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Great, easy to manage and create a professional resume

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Tyler H.
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Great website very useful
January 3, 2022

Great website very useful. Helped me out a ton! Thank you

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow DEBORAH S.
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Was quick and easy to use, although I imported my already prepared cv. Hopefully my card is safe... Fingers crossed.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
0 reviews
0 helpful votes
Follow Vanessa A.
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Resume Genius was very easy to use and fast, I will definitely be recommended it to my coworkers.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Canada
0 reviews
0 helpful votes
Follow Sandeep K.
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You can find good formats and key words to describe your job positions in your resume.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Resa N.
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Great easy helpful would recommend and use again nice

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Lisa C.
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The surprise fee to get your resume after spending time building it is a bit misleading.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lisa,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Meredith Y.
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Thanks!
January 3, 2022

Thanks! Resume writing without pain! Greatly appreciated.

Date of experience: January 2, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius