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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
727
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Says its free but it's not
January 4, 2022

Says its free but it's not. Easy to use but sucks they spring payment at the last second

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
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I havent seen the final product be we shall see. It was easy to use

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
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You would be an absolute fool to create one yourself or use a different resume building company. And absolute fool.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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I did not realize there was a cost for the service.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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Very good and easy to use interface
January 4, 2022

Very good and easy to use interface. Would highly recommend, as it makes resume building a breeze!

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Great experience, pleased with the simplicity of constructing my first resume

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Thanks for the help!
January 4, 2022

Thanks for the help! Made process so smooth and fast in this busy.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New Hampshire
1 review
0 helpful votes
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It's annoying that they trick you into thinking you can do it for free before they make you pay.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Super easy to use
January 4, 2022

Super easy to use. Love the user-oriented experience.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Timothy K.
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You need to add a more payment options, ie paypal, bitcoin, etc

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Matthew X.
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Thank you fast easy service and great options for formatting

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
0 reviews
0 helpful votes
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Thought this was free until ready to get it emailed to me. Wish I could edit the few words under my name.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Waylon F.
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Honestly a great format for creating a quick and easy resume!

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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I appreciated that the program didn't timeout after leaving it to idle, making the doc available to me to pick up where I left off efficiently.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Dakota
1 review
0 helpful votes
Follow Catrina T.
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Ok I thought is was free but that's how they get you

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
0 reviews
0 helpful votes
Follow Kassandra I.
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Great system, I just wish it wouldn't pop up as free, and then once I have reached the end charge.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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I didn't realize that after all that work I would have to pay at the end. But the program worked great and I like the result.

Please explain in the beginning that it will cost to receive your resume and if it does already then its not easy to see

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Brinton N.
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After all that work we were charged to pull the actual resume out. That's sneaky and backhanded.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brinton,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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It was ok...
January 3, 2022

It was ok... i suspected the free resume builder would have a cost attached at the end. Typical corporate. Was messy in transporting my own resume onto the builder. Took an hour or 2 to clean it up.

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
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Easy to build, and great layouts!
January 3, 2022

Easy to build, and great layouts! Highly recommend!

Date of experience: January 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius