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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Says its free but it's not. Easy to use but sucks they spring payment at the last second
I havent seen the final product be we shall see. It was easy to use
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You would be an absolute fool to create one yourself or use a different resume building company. And absolute fool.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I did not realize there was a cost for the service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very good and easy to use interface. Would highly recommend, as it makes resume building a breeze!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great experience, pleased with the simplicity of constructing my first resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thanks for the help! Made process so smooth and fast in this busy.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It's annoying that they trick you into thinking you can do it for free before they make you pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Super easy to use. Love the user-oriented experience.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You need to add a more payment options, ie paypal, bitcoin, etc
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you fast easy service and great options for formatting
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thought this was free until ready to get it emailed to me. Wish I could edit the few words under my name.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Honestly a great format for creating a quick and easy resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I appreciated that the program didn't timeout after leaving it to idle, making the doc available to me to pick up where I left off efficiently.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Ok I thought is was free but that's how they get you
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Have a great day,
Resume Genius
Great system, I just wish it wouldn't pop up as free, and then once I have reached the end charge.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I didn't realize that after all that work I would have to pay at the end. But the program worked great and I like the result.
Please explain in the beginning that it will cost to receive your resume and if it does already then its not easy to see
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
After all that work we were charged to pull the actual resume out. That's sneaky and backhanded.
Hello Brinton,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
It was ok... i suspected the free resume builder would have a cost attached at the end. Typical corporate. Was messy in transporting my own resume onto the builder. Took an hour or 2 to clean it up.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius