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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Thank you for your help I never had resume now I have one
It was really easy to make my resume and I would definitely use again.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I would much rather pay per resume than pay a subscription type service. The fact that the payment comes out when all the work has been done is an issue and a predatory marketing tactic.
Hello Bryant,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Says free but then you have to pay before you get your resume.
Hello Alan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
The process was fine. I was hoping they would help me with the wording but I just used the same from my paper resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It should be upfront with the price, otherwise its a very useful site
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great, very convenient, fast, and easy. Very helpful and straightforward, very user-friendly, and great user interface.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use and able to understand. Thank you!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Liked how easy it was to use and the many options after completing the resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good templates, but encountered a problem with payment processing where the transaction was flagged as potentially fraudulent for some reason.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Pretty chill. Great formatting and style. Amazing user interface.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Problem with my credit card and I have to remember to cancel a recurring subscription.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So far pleased with the help of resume builder. Has been a quick and painless session.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very simple and easy to use, my only issue with it is there are no options for those of us who have served in the military. There are in regards to anything revolving around flight or aerospace, but nothing that translates job specific duties whether serving as an infantryman or a team leader (essentially an assistant manager)
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I thought it was a good experience. Now I want to see if how far it takes me!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super easy and gives great wording for descriptions
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Would have liked to be able to choose from different templates
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
My experience with Resume Genius was top tier. Thank you!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It was very helpful in putting my resume together.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius