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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
0 reviews
0 helpful votes
Follow Cortashia M.
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Thank you for your help I never had resume now I have one

Date of experience: January 24, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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It was really easy to make my resume and I would definitely use again.

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
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I would much rather pay per resume than pay a subscription type service. The fact that the payment comes out when all the work has been done is an issue and a predatory marketing tactic.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Bryant,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Says free but then you have to pay before you get your resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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The process was fine
January 24, 2022

The process was fine. I was hoping they would help me with the wording but I just used the same from my paper resume.

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
2 reviews
0 helpful votes
Follow JOEY I.
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It should be upfront with the price, otherwise its a very useful site

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Henry O.
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Great, very convenient, fast, and easy. Very helpful and straightforward, very user-friendly, and great user interface.

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Rhode Island
1 review
0 helpful votes
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Very easy to use and able to understand. Thank you!

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Liked how easy it was to use and the many options after completing the resume.

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Good templates, but encountered a problem with payment processing where the transaction was flagged as potentially fraudulent for some reason.

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Pretty chill
January 24, 2022

Pretty chill. Great formatting and style. Amazing user interface.

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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Hi n j j kj kj k k k k k jk ljk lj j lhj lhj ljh ljh

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Problem with my credit card and I have to remember to cancel a recurring subscription.

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Wendy Y.
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So far pleased with the help of resume builder. Has been a quick and painless session.

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
0 reviews
0 helpful votes
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Very simple and easy to use, my only issue with it is there are no options for those of us who have served in the military. There are in regards to anything revolving around flight or aerospace, but nothing that translates job specific duties whether serving as an infantryman or a team leader (essentially an assistant manager)

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Colorado
3 reviews
0 helpful votes
Follow VERLENE D.
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I thought it was a good experience
January 23, 2022

I thought it was a good experience. Now I want to see if how far it takes me!

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Rachelle A.
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Super easy and gives great wording for descriptions

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Kelli L.
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Would have liked to be able to choose from different templates

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Bahamas
1 review
0 helpful votes
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My experience with Resume Genius was top tier. Thank you!

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
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It was very helpful in putting my resume together.

Date of experience: January 23, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius