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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Judith M.
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This was Fast, easy and I ended up with a perfect resume!

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
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I don't know how to make a resume from scratch, the templates and pre-written suggestions for job duties are a huge help for me and we'll worth the cost.

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Louisiana
0 reviews
0 helpful votes
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Had problem trying to keep page open, had to start over several times.

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
0 reviews
0 helpful votes
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Resume Genius has been very easy to use. But misleading by advertising as Free.

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
2 reviews
0 helpful votes
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Too expensive but i needed it for one stupid resume!

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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...
January 22, 2022

...,

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Amira W.
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Excellent formats, word choice, job descriptions, clear and simple to use especially for beginners

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow McKenna O.
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There's always room for improvement, sport. Maybe don't advertise as free and the require card information.

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Michelle G.
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Made this detailed task very efficient and professional! Thank you!

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Melissa O.
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Quick, easy and professional results that save you literally hours of time!

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Namian T.
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Super intuitive and creates effective resumes
January 21, 2022
Updated review

Super intuitive and creates effective resumes

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius


Super intuitive to use and the end result looks great
July 1, 2020
Previous review

Super intuitive to use and the end result looks great.

Date of experience: July 1, 2020
Texas
1 review
0 helpful votes
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It was a good experience Pretty fast to put the information that I needed

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Brittany Y.
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I am one of the people that don't know how to even start a resume but this site help me in just a few mins a good place for people that don't know how to do a resume.

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Such an easy process for someone that is older and been out of the job market for over 20 years. Very helpful and helped reduce my stress in completing my resume

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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It was false advertisement
February 20, 2022

It was false advertisement. It caught my eye cause it said " free resume builder" I ended up having to use my credit card for something that was listed for free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Analicia,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Jessica T.
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I couldnt Even download my resume once without having to pay

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Lucy Z.
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Building it was pretty easy but misleading that it said it was free

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Colin L.
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I didn't know I needed to pay for my resume until I was already finished.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Colin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Autodialing is a SCAM
January 21, 2022

Autodialing is a SCAM. If im paying for a $#*!ing trial leave it at that

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Mark U.
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Tried to use a different visa debit card, didn't work

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mark,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius