Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Andre D.
Unfollow Andre D.
Share Review
Report Review

Good, very very very good service
January 23, 2022

Good, very very very good service. I am satisfied!

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Latifah Y.
Unfollow Latifah Y.
Share Review
Report Review

Very manageable to navigate
January 23, 2022

Very manageable to navigate. Resume genius has made my experience less stressful.

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
4 reviews
0 helpful votes
Follow Beverly F.
Unfollow Beverly F.
Share Review
Report Review

You should let ppl know b4 u start u have 2 have cr card. No debit

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Westley M.
Unfollow Westley M.
Share Review
Report Review

I liked the advice given but will probably not be continuing the service after 2 weeks.

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Natacha E.
Unfollow Natacha E.
Share Review
Report Review

A trial is supposed to be free but you are charging for it, that is not cool.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Natacha,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Matt K.
Unfollow Matt K.
Share Review
Report Review

You should tell the cost doing this before having us go through all the work. This technique of showing at the end works for lazy people like me but can also make your customers ticked.

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Margie Q.
Unfollow Margie Q.
Share Review
Report Review

Having to pay to print, email, or save a resume is ridiculous.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Margie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Nick Q.
Unfollow Nick Q.
Share Review
Report Review

Quick and easy to use interface
January 22, 2022

Quick and easy to use interface. Bullet suggestions were lacking upon initial pass through, specific to Business Process Management. Will continue to use service for the next few days to see if that changes after paying for service.

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Ali N.
Unfollow Ali N.
Share Review
Report Review

I liked making my resume and the price was very cheap.

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Darryl X.
Unfollow Darryl X.
Share Review
Report Review

Didn't like that you hid price to the end. Just be upfront!

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
0 reviews
0 helpful votes
Follow Robert J.
Unfollow Robert J.
Share Review
Report Review

Great information for professional resume building

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Archil A.
Unfollow Archil A.
Share Review
Report Review

Great opportunity to save time and get really outstanding templates for your CV

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Karen I.
Unfollow Karen I.
Share Review
Report Review

The first page seem to indicate that this was a free service. After I put in all my information and seeing one of the best resumes ever, I now have to pay for it. I'm doing this for a college assignment with no intent on using it except for that

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Todd C.
Unfollow Todd C.
Share Review
Report Review

Site description advertised free templates. Not free at all, service needs to be paid for and gone through fully to even get to the templates.

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Illia S.
Unfollow Illia S.
Share Review
Report Review

Fast easy effective and needed to do fast resume thank you

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Judith M.
Unfollow Judith M.
Share Review
Report Review

This was Fast, easy and I ended up with a perfect resume!

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Christopher D.
Unfollow Christopher D.
Share Review
Report Review

I don't know how to make a resume from scratch, the templates and pre-written suggestions for job duties are a huge help for me and we'll worth the cost.

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Louisiana
0 reviews
0 helpful votes
Follow Georgian O.
Unfollow Georgian O.
Share Review
Report Review

Had problem trying to keep page open, had to start over several times.

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
0 reviews
0 helpful votes
Follow Kim F.
Unfollow Kim F.
Share Review
Report Review

Resume Genius has been very easy to use. But misleading by advertising as Free.

Date of experience: January 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
2 reviews
0 helpful votes
Follow Alison K.
Unfollow Alison K.
Share Review
Report Review

Too expensive but i needed it for one stupid resume!

Date of experience: January 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius