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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Didn't like that you hid price to the end. Just be upfront!
Great information for professional resume building
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great opportunity to save time and get really outstanding templates for your CV
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The first page seem to indicate that this was a free service. After I put in all my information and seeing one of the best resumes ever, I now have to pay for it. I'm doing this for a college assignment with no intent on using it except for that
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Site description advertised free templates. Not free at all, service needs to be paid for and gone through fully to even get to the templates.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Fast easy effective and needed to do fast resume thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was Fast, easy and I ended up with a perfect resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I don't know how to make a resume from scratch, the templates and pre-written suggestions for job duties are a huge help for me and we'll worth the cost.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Had problem trying to keep page open, had to start over several times.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume Genius has been very easy to use. But misleading by advertising as Free.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Too expensive but i needed it for one stupid resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
...,
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Excellent formats, word choice, job descriptions, clear and simple to use especially for beginners
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
There's always room for improvement, sport. Maybe don't advertise as free and the require card information.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Made this detailed task very efficient and professional! Thank you!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Quick, easy and professional results that save you literally hours of time!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Super intuitive and creates effective resumes
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super intuitive to use and the end result looks great.
It was a good experience Pretty fast to put the information that I needed
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I am one of the people that don't know how to even start a resume but this site help me in just a few mins a good place for people that don't know how to do a resume.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Such an easy process for someone that is older and been out of the job market for over 20 years. Very helpful and helped reduce my stress in completing my resume
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius