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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Never once, when started building my resume, did it say it'd be a charge to receive the resume you've just created.
Great templates and support regarding the resume itself but hate to be advertised for something that's free when its not.
Thanks for your service.
I thought these resumes were free to download and fill out but apparantly not. Other than that its been a good experience.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I like the way they give you suggestions about how to make your resume
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Have a great day,
Resume Genius
So easy to use and made my resume look better than if I had done it myself
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Have a great day,
Resume Genius
Charging me when it says free on the front is lame
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thought you said free, now my card details is been asked
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Your Google Ad advertised the resume template as free so that was a little rude. But here I am paying for it anyways so :)) )))))))))))))
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazing service, great help from resume genius, would definitely recommend.
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Resume Genius
I've enjoyed it so far that I may keep my account let see how print looks
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Resume Genius
Would have been nice to know that you had to pay for the resume builder prior to typing it all up.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I love this so much. It made making a resume so much easier.
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Have a great day,
Resume Genius
Taking awhile for access to resume and other helpful features.
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Resume Genius
Expensive to update my current resume. I was only charged less than $5 last time, now its $25?
Hello Betsy,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
The website feels predatory. You put in a lot of information, then when you are ready to download, it asks for payment with (with the fact that it is $25 monthly billed after 2 weeks). Will not be recommending.
Hello Daria,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I do not wish to explain why I like the resume provided.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So thankful for this service. I have been home with my kids for a long time - making a resume is intimidating but this felt like a breeze!
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
It was mad easy and looks good so... i guess ill pay the $2
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I think that this app should give key words to assist with building the resume. Some people may not know the correct words to use to increase the chances of getting the job, their experience may be top notch, but if the words aren't appealing, the resume could be overlooked.
Also, this Ad was advertised as a free app, that is falsified information, although it was only a little less than $3.00, it was still misleading.
Hello Christie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Very quick, easy to use, good direction and info included.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This originally said it was free, now I'm paying :(
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius