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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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The process to set up my resume was quick and efficient.
Resume builder said it was completely free, took three hours to get through, was not easier than building my own resume, and at the end of it all said i could pay 2.95$ and actually charges me twice that.
Hello Mikel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Very easy did all the work for me created a very nice resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Like the app, hate the paywall if i want to slightly edit a resume i already did after cancellation but whatever
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Have a great day,
Resume Genius
Love it! Made my resume experience extremely easy!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
This was supposed to be free, I was misled. Not happy
Hello Kent,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
It's ok I wish there were options to change headings
Thank you for your review. Glad we were able to help.
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Resume Genius
Resume templates are nice, but I thought it was going to be free. As that's what it said on the search
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Really cool and very helpful! So easy to build a resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
False advertising why come up free if you must pay for a subscription mad af
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I'm annoyed that I have to pay for 14 days when I only need 1 resume.
Hello Viricia,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Not sure why anybody would have to renew this service.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Cool stuff yo much love but don't advertise as free when i have to pay to receive the resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Never once, when started building my resume, did it say it'd be a charge to receive the resume you've just created.
Great templates and support regarding the resume itself but hate to be advertised for something that's free when its not.
Thanks for your service.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I thought these resumes were free to download and fill out but apparantly not. Other than that its been a good experience.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I like the way they give you suggestions about how to make your resume
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Have a great day,
Resume Genius
So easy to use and made my resume look better than if I had done it myself
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Have a great day,
Resume Genius
Charging me when it says free on the front is lame
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thought you said free, now my card details is been asked
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Your Google Ad advertised the resume template as free so that was a little rude. But here I am paying for it anyways so :)) )))))))))))))
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius