On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I think that this app should give key words to assist with building the resume. Some people may not know the correct words to use to increase the chances of getting the job, their experience may be top notch, but if the words aren't appealing, the resume could be overlooked.
Also, this Ad was advertised as a free app, that is falsified information, although it was only a little less than $3.00, it was still misleading.
Very quick, easy to use, good direction and info included.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This originally said it was free, now I'm paying :(
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I don't like that the job I'm applying for is on the top of my resume, and the only way to change it is to edit my Career Objective EVERY TIME
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great website thank you for all your work and helping me find a job
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great experience with helping format my old resume. I definitely will use the service again when needed.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Professional and well put together resume generator
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your help I never had resume now I have one
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was really easy to make my resume and I would definitely use again.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I would much rather pay per resume than pay a subscription type service. The fact that the payment comes out when all the work has been done is an issue and a predatory marketing tactic.
Hello Bryant,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Says free but then you have to pay before you get your resume.
Hello Alan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
The process was fine. I was hoping they would help me with the wording but I just used the same from my paper resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It should be upfront with the price, otherwise its a very useful site
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great, very convenient, fast, and easy. Very helpful and straightforward, very user-friendly, and great user interface.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use and able to understand. Thank you!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Liked how easy it was to use and the many options after completing the resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good templates, but encountered a problem with payment processing where the transaction was flagged as potentially fraudulent for some reason.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Pretty chill. Great formatting and style. Amazing user interface.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Hi n j j kj kj k k k k k jk ljk lj j lhj lhj ljh ljh
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Problem with my credit card and I have to remember to cancel a recurring subscription.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Christie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius