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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Alysha U.
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It was a very easy process and my resume turned out amazing

Date of experience: January 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
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You state its free until you want to print your resume.

Date of experience: January 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
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Tell COST from beginning!
February 26, 2022

Tell COST from beginning! I searched free! Not free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Shirley,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kimberly D.
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I love the options for the duties to add to my resume. Help take a lot of overwhelming details out of the way for you.

Date of experience: January 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Kosha R.
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Cannot alter the headers or delete unwanted sections

Date of experience: January 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Rachel O.
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Creating a resume has never been so easy and stress free, 10/10 highly recommend!

Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

AE
1 review
0 helpful votes
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The advertisement which say it's free is fake, it's very easy to build resume but don't waste your time unless you are ready to pay 3 dollars

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Bashar,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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I appreciate this website for helping me create a resume. I wish that the email wasn't required for the reference line as my ex manager only has a phone

Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
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Did not realize that I had to pay for my resume until the end. Should not have been advertised as free. Other than that, the templates are good and the questions made it easy to create my resume.

Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oregon
3 reviews
3 helpful votes
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Site never mentions a charge of any kind until after you have spent time to create your resume. Then you must pay to download or use it. Nice. Real nice.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Scott,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Justin G.
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Very easy and professional
January 27, 2022

Very easy and professional. Made Resume building a dream.

Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Shelia Y.
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My only problem is that you make it sound free then when you get to the end you have to pay in order to get your resume.

Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Mary W.
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Muy útil, fácil, rápido, practico, lo recomiendo ampliamente, excelente app

Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Soraya L.
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The platform is easy to use
January 27, 2022

The platform is easy to use - quite user friendly.

Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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It would be nice if there were oilfield specific information.

Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Jeffrey B.
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Site is advertised as free but then you can't access your resume without paying a ransom.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Jeffrey,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Huge Help
January 27, 2022

Huge Help. Haven't done a resume in years. You made it simple.

Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Ted N.
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Great experience!
January 27, 2022

Great experience! Quick, easy and got the resume in minutes!

Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Sonia H.
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After not doing a resume for 20 years, this really made it easy

Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jesse F.
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User-friendly, intuitive, very convenient way to get your resume built! Cheap service for quality work.

Date of experience: January 26, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius