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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Mexico
1 review
0 helpful votes
Follow Zachery U.
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It was easy to use, one negative it pulled things from a previous CV into the wrong places and took a sec to change

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Kali B.
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Super easy to build your resume through the guidance the site provides!

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Would have been nice to know that I was going to be suckered into a membership at the end of my 5 hr long process of building a resume. Of course after all the craziness I went through and the time spent... I STILL need the resume so of course I HAD to pay.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Bahamas
1 review
0 helpful votes
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Fast ad easy
January 27, 2022

Fast ad easy. There were things on this site that I wouldn't even think to put in my resume. Love the different choices of resume looks.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alaska
1 review
0 helpful votes
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Could use more control over font choices and sizes

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Aimee H.
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Easy to use, made me a pretty resume I hope to use in the future!

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Sweden
1 review
0 helpful votes
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Bad you spend so much time and in the end you need to pay

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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I don't want to have to create a subscription to get a resume

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Tanner O.
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Easy and quick good formatting options. Need to cancel trials please make it so you don't have to call. That is a joke, no one wants to pay for a trial because they can't just cancel on site.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow NATHANIEL N.
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Everything is great
January 27, 2022

Everything is great. Some of the resume templates looked silly to me, but then again I am far from a resume expert.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
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Its great and it gave me all the information I needed to fill out.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Marcy R.
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The website is easy to navigate and help is at your fingertips!

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow VALERIE B.
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Easy but could some clearer instruction for the process.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Justyn K.
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Absolutely loved this formatting and you are able to receive suggestions with the ability to edit these suggestions.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Serena B.
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So far so good
January 27, 2022

So far so good. Difficulty with chronology once you save something.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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It is a great web site, and I was able to use its services with little to no help.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Natalie T.
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I have not updated my resume in 18 years and had to start fresh. This format made it very easy!

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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I didn't like how it asked me for money at the end. Seemed shady since it stated FREE resume

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Martel V.
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I enjoyed my experience & the ease of use of the website.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

District of Columbia
1 review
0 helpful votes
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Everything was perfect but it did say it would be free so that was misleading...

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius