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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Jacob A.
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Great help and suggestions, professional layouts and an easy and fun experience

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
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It was nice and helped me a lot
January 28, 2022

It was nice and helped me a lot. Quick fast and easy.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
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Great website with helping to build resume 10/10 recommended.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
2 reviews
0 helpful votes
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Easy to get your thoughts together through this process

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Deenya U.
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I love the service but they should have said there was a charge for it. I don't like companies that do this.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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I was nervous to start this process of working after retirement however Resume Genuis made the resume process so easy, that it boosted my confidence.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Michele P.
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Easy to use and helped make experience stress free

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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So far so good but I thought it was free. Oh well only $3

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Chad M.
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Unfamiliar with resume writing so this is not intuitive to me. Additional help with the proper information to include would be wonderful.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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My experience was good with the exception that 'free' means free not $2.95 cents. I appreciate how easy it was to create my resume, and the different layout options.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Gisell A.
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It was super easy to use and incorporate everything i needed. It took the pressure of formatting off of my shoulders and was super concise!

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Idaho
1 review
0 helpful votes
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When trying to imput data into my resume the screen was blocked by the side panel

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Brittany F.
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Thank you for making this so streamlined and easy while also providing excellent results!

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
2 reviews
0 helpful votes
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I would like to add bullet points to the 2nd "experience" portion of my resume & I am having quite a bit of difficulty

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Loved it very easy to do step by step instructions n it look very professional thank you

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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Your payment screen would not allow me to pay. I even called tech support and cleared all cookies. With Windows 8 on Google Chrome the credit card field appears in red immediately before entering anything and then the page (even the chat window) continually refresh every 20 seconds. I had to do a remote log in to another computer to enroll... it uses Windows 10 and Google chrome.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Richard,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Courtney O.
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Recreating my resume was simple and quick using this resume builder

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Heidi S.
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Very fast and easy and turned out great, very happy

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
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Lots of different options
January 28, 2022

Lots of different options. It would be nice, if before I started out, that it said it would cost.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Mbali R.
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I just wanted to make my resume
January 28, 2022

I just wanted to make my resume. I don't want a subscription.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius