Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Antwonne X.
Unfollow Antwonne X.
Share Review
Report Review

I feel duped by the process of getting a free resume template. At the end of it all, I was forced to pay for the resume because I spent all of my time putting my information into the template.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Antwonne,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow GERALD F.
Unfollow GERALD F.
Share Review
Report Review

I love this service
January 28, 2022

I love this service. It offers great help when building a resume and cover letter. I just wish that pay pal was offered as a payment option.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

Everything worked out fine and easy to use
Thank You

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Winstina Z.
Unfollow Winstina Z.
Share Review
Report Review

Your advertisement is very deceptive
February 27, 2022

Your advertisement is very deceptive. You advertise that the resumes are free but yet still you charging almost $3.00 when there are other free templates. The only reason why I'm paying is because I've already completed the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Winstina,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Victor P.
Unfollow Victor P.
Share Review
Report Review

...
January 28, 2022

...

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Debra I.
Unfollow Debra I.
Share Review
Report Review

The formats are great to choose from!
January 28, 2022

The formats are great to choose from! It's very quick, precise, and helpful!

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Brooke K.
Unfollow Brooke K.
Share Review
Report Review

Very easy and user friendly
January 28, 2022

Very easy and user friendly. Made stressful situation less stressful

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Kelli H.
Unfollow Kelli H.
Share Review
Report Review

Very easy to navigate the resume building process.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Sophia A.
Unfollow Sophia A.
Share Review
Report Review

Haven't updated a resume in 15 years and this was what I needed to get me up and running quickly.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Sarah N.
Unfollow Sarah N.
Share Review
Report Review

Simple and straightforward with many quality format options

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Constance K.
Unfollow Constance K.
Share Review
Report Review

Finding this site so helpful in creating a current resume after not having to job search in over ten years.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Velmena B.
Unfollow Velmena B.
Share Review
Report Review

Smooth and easy to use, simple to understand Thanks

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Spain
1 review
0 helpful votes
Follow Jessica H.
Unfollow Jessica H.
Share Review
Report Review

You could warn that is not free beforehand, with the prices.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
2 reviews
0 helpful votes
Follow Suhan Z.
Unfollow Suhan Z.
Share Review
Report Review

Love this site, and love that they help fill in the blanks, when your mind goes blank.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Chris I.
Unfollow Chris I.
Share Review
Report Review

This tool made making my resume very easy to create and apply for jobs. However, its not free...

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ronaldo H.
Unfollow Ronaldo H.
Share Review
Report Review

Great website, definitely one of the best I have ever tied.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Jason R.
Unfollow Jason R.
Share Review
Report Review

Easy to use software
January 28, 2022

Easy to use software. Excellent looking resume templates.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Jenifer H.
Unfollow Jenifer H.
Share Review
Report Review

For a free resume service you can not get a resume unless you pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jenifer,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Jacob A.
Unfollow Jacob A.
Share Review
Report Review

Great help and suggestions, professional layouts and an easy and fun experience

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow MAURICE A.
Unfollow MAURICE A.
Share Review
Report Review

It was nice and helped me a lot
January 28, 2022

It was nice and helped me a lot. Quick fast and easy.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius