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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I feel duped by the process of getting a free resume template. At the end of it all, I was forced to pay for the resume because I spent all of my time putting my information into the template.
I love this service. It offers great help when building a resume and cover letter. I just wish that pay pal was offered as a payment option.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Everything worked out fine and easy to use
Thank You
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Your advertisement is very deceptive. You advertise that the resumes are free but yet still you charging almost $3.00 when there are other free templates. The only reason why I'm paying is because I've already completed the resume.
Hello Winstina,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
The formats are great to choose from! It's very quick, precise, and helpful!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Very easy and user friendly. Made stressful situation less stressful
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to navigate the resume building process.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Haven't updated a resume in 15 years and this was what I needed to get me up and running quickly.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Simple and straightforward with many quality format options
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Finding this site so helpful in creating a current resume after not having to job search in over ten years.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Smooth and easy to use, simple to understand Thanks
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You could warn that is not free beforehand, with the prices.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love this site, and love that they help fill in the blanks, when your mind goes blank.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This tool made making my resume very easy to create and apply for jobs. However, its not free...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great website, definitely one of the best I have ever tied.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
For a free resume service you can not get a resume unless you pay.
Hello Jenifer,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great help and suggestions, professional layouts and an easy and fun experience
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was nice and helped me a lot. Quick fast and easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Antwonne,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius