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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
731
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Constance M.
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My experience was good with the exception that 'free' means free not $2.95 cents. I appreciate how easy it was to create my resume, and the different layout options.

Date of experience: January 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Gisell A.
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It was super easy to use and incorporate everything i needed. It took the pressure of formatting off of my shoulders and was super concise!

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Idaho
1 review
0 helpful votes
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When trying to imput data into my resume the screen was blocked by the side panel

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Brittany F.
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Thank you for making this so streamlined and easy while also providing excellent results!

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
2 reviews
0 helpful votes
Follow Maritxu G.
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I would like to add bullet points to the 2nd "experience" portion of my resume & I am having quite a bit of difficulty

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Nathan S.
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Loved it very easy to do step by step instructions n it look very professional thank you

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Richard S.
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Your payment screen would not allow me to pay. I even called tech support and cleared all cookies. With Windows 8 on Google Chrome the credit card field appears in red immediately before entering anything and then the page (even the chat window) continually refresh every 20 seconds. I had to do a remote log in to another computer to enroll... it uses Windows 10 and Google chrome.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Richard,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Courtney O.
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Recreating my resume was simple and quick using this resume builder

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Heidi S.
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Very fast and easy and turned out great, very happy

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Carol O.
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Lots of different options
January 28, 2022

Lots of different options. It would be nice, if before I started out, that it said it would cost.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Mbali R.
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I just wanted to make my resume
January 28, 2022

I just wanted to make my resume. I don't want a subscription.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Zachery U.
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It was easy to use, one negative it pulled things from a previous CV into the wrong places and took a sec to change

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Kali B.
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Super easy to build your resume through the guidance the site provides!

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Desirea V.
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Would have been nice to know that I was going to be suckered into a membership at the end of my 5 hr long process of building a resume. Of course after all the craziness I went through and the time spent... I STILL need the resume so of course I HAD to pay.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Bahamas
1 review
0 helpful votes
Follow Fendi E.
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Fast ad easy
January 27, 2022

Fast ad easy. There were things on this site that I wouldn't even think to put in my resume. Love the different choices of resume looks.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alaska
1 review
0 helpful votes
Follow Andrew X.
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Could use more control over font choices and sizes

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Aimee H.
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Easy to use, made me a pretty resume I hope to use in the future!

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Sweden
1 review
0 helpful votes
Follow Dick Y.
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Bad you spend so much time and in the end you need to pay

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Paris A.
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I don't want to have to create a subscription to get a resume

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Tanner O.
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Easy and quick good formatting options. Need to cancel trials please make it so you don't have to call. That is a joke, no one wants to pay for a trial because they can't just cancel on site.

Date of experience: January 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius