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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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My experience was good with the exception that 'free' means free not $2.95 cents. I appreciate how easy it was to create my resume, and the different layout options.
It was super easy to use and incorporate everything i needed. It took the pressure of formatting off of my shoulders and was super concise!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
When trying to imput data into my resume the screen was blocked by the side panel
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for making this so streamlined and easy while also providing excellent results!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I would like to add bullet points to the 2nd "experience" portion of my resume & I am having quite a bit of difficulty
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Loved it very easy to do step by step instructions n it look very professional thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Your payment screen would not allow me to pay. I even called tech support and cleared all cookies. With Windows 8 on Google Chrome the credit card field appears in red immediately before entering anything and then the page (even the chat window) continually refresh every 20 seconds. I had to do a remote log in to another computer to enroll... it uses Windows 10 and Google chrome.
Hello Richard,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Recreating my resume was simple and quick using this resume builder
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very fast and easy and turned out great, very happy
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Lots of different options. It would be nice, if before I started out, that it said it would cost.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I just wanted to make my resume. I don't want a subscription.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was easy to use, one negative it pulled things from a previous CV into the wrong places and took a sec to change
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Super easy to build your resume through the guidance the site provides!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Would have been nice to know that I was going to be suckered into a membership at the end of my 5 hr long process of building a resume. Of course after all the craziness I went through and the time spent... I STILL need the resume so of course I HAD to pay.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Fast ad easy. There were things on this site that I wouldn't even think to put in my resume. Love the different choices of resume looks.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Could use more control over font choices and sizes
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use, made me a pretty resume I hope to use in the future!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Bad you spend so much time and in the end you need to pay
Hello,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I don't want to have to create a subscription to get a resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy and quick good formatting options. Need to cancel trials please make it so you don't have to call. That is a joke, no one wants to pay for a trial because they can't just cancel on site.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius