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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Brought me through the process easily so I could get on with my application
I love the format you use to fill out a resume, which filling one out is always a daunting task. Answering simple questions, however, made it easy and less stressful.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Make you do the whole resume before mentioning it costs to download. I like transparency tell me that from the start. They advertise "free"
Hello Yanni,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great program. Easy to use and professional documents
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It's a great system, however I wish you guys had been more upfront with the fact that it's not free. Three dollars is a fair price for some resume options though.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Liked the ease of setting up the resume. The fonts were good.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy and user friendly! Fast way to build a professional resume.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Easy and very simple resume to fill out had no problems at all
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I feel scammed, i was lead to believe it was free, put all my info in only to find out at the end i had to pay
Hello Leslie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Very easy to input information! It also formulate sentences and gives plenty of format options.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Did not know I would have to pay once Resume was completed.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Pretty excited at how easy this was and how professional my resume now looks! Thank you!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
This was incredibly helpful in building a solid format for representing my experience to future opportunities with possibly employers! Thanks!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Amazing platform! Loved all the simplicity and easiness of ResumeGenius
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Very easy and fast to use and create a perfect resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was great and fun to fill, I feel really excited.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Best website because it's easy to use and have unique templates.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The structure and design of the questions to answer made it easy
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super easy to use, and very professional formatting
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This is the best place to get a real professional resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius