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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Perfect the resume process can be so overwhelming but this site made this process anxiety free.
The only reason there isn't a 5th star is because I built a resume, went to checkout, entered card info then it booted me. I remade the whole thing and got to checkout and got booted as soon as I hit continue and I had to restart all over again. However, third time's a charm! So the missing star is my first two attempts and the four present stars represent how thrilled I am to have used this website! ALSO... it said free but at the end, they want your money. BBUUTT... it's like two dollars. Good enough for my house!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Some editing fields are not wide enough for easy writing and editing
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy and guided. Helpful because I haven't had to update for over 20 years.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love it, very well organized, and also easy for me to use on my own
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Not easy to update the information, and the resume upload come out of order, the space to read is very short.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I spent hundreds of dollars from a Resume company and they gave me a horrible result in the final product. Should have found you first!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I thought it was free - but I ended up having to pay for it. I'm disappointed.
Hello Yara,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Hello Donnie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
It said it was a free resume, which is great for my 15 year old. But we cannot access it unless we pay for it.
Hello Amberlie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
As quick as it is easy and yields quality results.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use, professional outcome at a reasonable rate.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Said it was free then took all the time to do up my resume and then when I was done it wanted to charge me. False advertising
Hello Tara,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Very easy to write a professional resume for a Special Educator
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use with good suggestions on how to fill out the form.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The upload or import process of a previous resume into the system is terrible. Adds new and inaccurate information.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Marketed as a free service yet you're making me pay a subscription fee. WTH?
Hello Aaron,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
This program is very user friendly and so far I am satisfied.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Not very happy that it is advertised as free, and then you need to pay to access the file
Hello Kailey,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius