Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Sheldon C.
Unfollow Sheldon C.
Share Review
Report Review

This is a great tool and I will recommend it highly, just in a hurry and need final product please.

Date of experience: February 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Katalin S.
Unfollow Katalin S.
Share Review
Report Review

Was dreading crafting a resume; this made it so much easier!

Date of experience: February 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Nora O.
Unfollow Nora O.
Share Review
Report Review

Literally said it was free and after I put in all my info you want to charge me. And it's not a one time fee but a ongoing fee as well. Absolutely ridiculous

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nora,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ali Y.
Unfollow Ali Y.
Share Review
Report Review

Was under the impression the service was free based on google results so somewhat misleading.

Date of experience: February 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Mandy I.
Unfollow Mandy I.
Share Review
Report Review

Easy to use
February 4, 2022

Easy to use. Created a very professional resume with little effort.

Date of experience: February 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Lamarr U.
Unfollow Lamarr U.
Share Review
Report Review

Ill give a higher rating if im able to cancel this membership with no problems.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lamarr,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Dylan T.
Unfollow Dylan T.
Share Review
Report Review

Can't rearrange different activities or add bullet points

Date of experience: February 4, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Rodney B.
Unfollow Rodney B.
Share Review
Report Review

My experience was very good, I searched other sites

Date of experience: February 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
2 reviews
0 helpful votes
Follow Robert G.
Unfollow Robert G.
Share Review
Report Review

Seems like a good overall value
February 4, 2022

Seems like a good overall value. At least for the $2.95.

Date of experience: February 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Ana R.
Unfollow Ana R.
Share Review
Report Review

Steps are very easy to follow, and suggestions are also very good.

Date of experience: February 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Shemeka Q.
Unfollow Shemeka Q.
Share Review
Report Review

Your site is misleading
February 4, 2022

Your site is misleading. You make it seem like the service is free when in actuality it is not!

Date of experience: February 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

The site helped breakdown and intimidating process in to small, manageable steps, all while making my resume look professional and beautiful

Date of experience: February 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Nancy D.
Unfollow Nancy D.
Share Review
Report Review

Poor customization options: I cannot change the alignment of the sections. I cannot even change the names of the sections. If you added these options, it would improve the experience drastically

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nancy,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Laura W.
Unfollow Laura W.
Share Review
Report Review

My experience with Resume Builder has been very enlightening, proficient and knowledgeable! I think I like it and I love the results!

Date of experience: February 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Colorado
2 reviews
3 helpful votes
Follow Brooke W.
Unfollow Brooke W.
Share Review
Report Review

I hate that I can't get a 24 hour trial or a heads up about the cost from the beginning. I would not recommend to anyone.

Date of experience: February 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Stephanie B.
Unfollow Stephanie B.
Share Review
Report Review

Great way to build a resume for a job that you want to get.

Date of experience: February 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

TT
1 review
0 helpful votes
Follow Nekeisha X.
Unfollow Nekeisha X.
Share Review
Report Review

Very great experience that made the preparation of the resume easy.
The options available in its final form was beautiful and appreciated.

Date of experience: February 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Terry J.
Unfollow Terry J.
Share Review
Report Review

She is so awesome!
February 4, 2022

She is so awesome! Excellent customer service! She is excellent!

Date of experience: February 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow David Q.
Unfollow David Q.
Share Review
Report Review

Not completely user friendly, but the support people were able to direct me, and I got the paperwork done.

Date of experience: February 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Wanda R.
Unfollow Wanda R.
Share Review
Report Review

Nice work it was fast and helpful
Now I must do my cover letter

Date of experience: February 3, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius