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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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We're obviously unemployed and poor, why are you so greedy as to charge us money to get our resume?
Very easy to use and excellent templates to choose from.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to navigate and use… Would like to see more template options.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was super easy to use I would recommend this to anyone.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This website was simple, easy to work with, easy to understand, and I had no issue with the process.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
No i dont want to type a quick message about this service
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you
For being a great way to easily make a resume for this job I am applying for.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great job at helping me with my resume I appreciate it
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This is super easy and I am grateful for this resource.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was good. The fill in from my previous resume was a bit off but still helped to go a bit faster.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Only thing i dont like is that you cant have more than one career title at the top. Instead of giving opinions you should be able to type whatever you like. The rest of it is great. Love the paragraph suggestions and its very easy to use and inexpensive. I hope i get a job. Thanks for the help!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Before I even signed up the website claimed that I get to build my resume for free although it provided a little bit of help creating my resume, they ended up charging me for this so-called "free" resume which I am not happy with.
Hello Kenajae,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
It was pretty easy and the program gave a lot of guidance along the way.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
They helped me make an "impressive" resume. Beyond impressive.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Your bull$#*! bait and switch on "free resume builder" deserves a class action lawsuit, you crooks.
Hello Abi,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Love it, the format is beautiful, will recommend it to my class mates
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Said it was free and after you put al the work in they ask for money.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The ad said free. I don't mind paying, but that just seems manipulative.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good formats, wonderful suggestions, amazing design settings with variety of available options although under the impression was free untill ending of the application process was complete i was met with a payment process
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Annie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius