Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Annie X.
Unfollow Annie X.
Share Review
Report Review

We're obviously unemployed and poor, why are you so greedy as to charge us money to get our resume?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Annie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow tammy E.
Unfollow tammy E.
Share Review
Report Review

Very easy to use and excellent templates to choose from.

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Sheriff J.
Unfollow Sheriff J.
Share Review
Report Review

Easy to navigate and use… Would like to see more template options.

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
3 reviews
14 helpful votes
Follow Jane E.
Unfollow Jane E.
Share Review
Report Review

It was super easy to use I would recommend this to anyone.

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Ian L.
Unfollow Ian L.
Share Review
Report Review

VdsgvsDgvSDvSDvSDzgSDgvSdVsdVSFBsfXBsfdb

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Alexander W.
Unfollow Alexander W.
Share Review
Report Review

This website was simple, easy to work with, easy to understand, and I had no issue with the process.

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Charles Q.
Unfollow Charles Q.
Share Review
Report Review

No i dont want to type a quick message about this service

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Jesus Q.
Unfollow Jesus Q.
Share Review
Report Review

Thank you
For being a great way to easily make a resume for this job I am applying for.

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Vermont
1 review
0 helpful votes
Follow Nicole G.
Unfollow Nicole G.
Share Review
Report Review

Great job at helping me with my resume I appreciate it

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Drew A.
Unfollow Drew A.
Share Review
Report Review

This is super easy and I am grateful for this resource.

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow SHANE F.
Unfollow SHANE F.
Share Review
Report Review

It was good
February 4, 2022

It was good. The fill in from my previous resume was a bit off but still helped to go a bit faster.

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Laura B.
Unfollow Laura B.
Share Review
Report Review

Only thing i dont like is that you cant have more than one career title at the top. Instead of giving opinions you should be able to type whatever you like. The rest of it is great. Love the paragraph suggestions and its very easy to use and inexpensive. I hope i get a job. Thanks for the help!

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Kenajae K.
Unfollow Kenajae K.
Share Review
Report Review

Before I even signed up the website claimed that I get to build my resume for free although it provided a little bit of help creating my resume, they ended up charging me for this so-called "free" resume which I am not happy with.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Kenajae,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Colorado
2 reviews
0 helpful votes
Follow James N.
Unfollow James N.
Share Review
Report Review

It was pretty easy and the program gave a lot of guidance along the way.

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
2 reviews
0 helpful votes
Follow Autumn A.
Unfollow Autumn A.
Share Review
Report Review

They helped me make an "impressive" resume. Beyond impressive.

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Abi Q.
Unfollow Abi Q.
Share Review
Report Review

Your bull$#*! bait and switch on "free resume builder" deserves a class action lawsuit, you crooks.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Abi,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow shurma W.
Unfollow shurma W.
Share Review
Report Review

Love it, the format is beautiful, will recommend it to my class mates

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Cheryl Y.
Unfollow Cheryl Y.
Share Review
Report Review

Said it was free and after you put al the work in they ask for money.

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Morgan K.
Unfollow Morgan K.
Share Review
Report Review

The ad said free
February 4, 2022

The ad said free. I don't mind paying, but that just seems manipulative.

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Emily J.
Unfollow Emily J.
Share Review
Report Review

Good formats, wonderful suggestions, amazing design settings with variety of available options although under the impression was free untill ending of the application process was complete i was met with a payment process

Date of experience: February 4, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius