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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Layout was great easy struggled on some buttons but was great to start what's needed
Excellent and what a relief to have that done. And done well!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Sick one always locked in on this. Simply because quality
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I liked how once the information was stored/uploaded it was adaptable to several other resume formats.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazing resume construction in minutes for such a nominal fee!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Easy so far to make your own resume with ResumeGenius.
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Have a great day,
Resume Genius
Easy to use. We'll see how the final product comes out, and how flexible it is with changes.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Had to go back several times to change items that were put in wrong areas
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Expensive appeared free at first got me. Not sure i will use service again. You need to be more upfront
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very good resume builder. Would have like to seen more help with military and veterans looking for civilian jobs.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The process was super quick and easy, I highly recommend
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I wish the objective section of the resume offered the option for a summary instead.
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Have a great day,
Resume Genius
I was expecting better clarity and alignment in my CV
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Would rate higher even though your price initially is understandable. Yet the continuous billing price is outrageous!
Hello Kevin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
It should let you edit your career objective word for word
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I wish you were accessible on the weekend. That's when I am working on resume.\
Fair enough I guess I want to see what happens next
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Need help and better directions. Liked the builder, though
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great and easy to use. I like the various choices.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius