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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Sha-lena B.
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Rather would have a one time payment then to purchase the app

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Please make known you cannot touch your work unless you've paid. I made a lot of small changes to my document before I knew I wasn't able to save my work without paying.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nathan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Quick, easy, the suggested job duty bullet points were a huge time saver

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Cathy A.
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Good, easy to follow instructions, ask the right questions

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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It was good, but I wish I could have edited sections like references at the bottom instead of above awards.

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Lory Y.
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I almost got through completing a resume then the website kicked me off and I lost everything and had to start over.

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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The app crashed at payment and now it doesn't appear the resume that i made as part of starting this service is available anywhere on my dashboard. Not a great start.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Matthew,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Very easy and to the point
February 7, 2022

Very easy and to the point. Make it simple to create a resume that is professional and can stand out from the rest.

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Ii had a wonderful experience working with this today!

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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So far so good I was able to do everything in my phone very convenient

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Renee L.
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Just finish my resume today
February 7, 2022

Just finish my resume today. I will see how this works when I send my resume into inquiring jobs.

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Very easy and thorough
February 7, 2022

Very easy and thorough. Appreciate having it available.

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Michelle X.
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Very helpful esp when you dont know how to build a resume

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Demetrice O.
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This help me out a lot I have not did one of these in some years

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Great help to me
February 7, 2022

Great help to me. Finished a great resume very quickly. Wish they had this years ago.

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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So far so good!
February 7, 2022

So far so good! Switching from Zety, to you guys because I love the flow of the website and the design options.

Date of experience: February 7, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Blake W.
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It was pretty quick and easy to fill out and to create a resume

Date of experience: February 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Wish I would have known the resume wasn't free when started. Found out after I spent an hour building the resume.

Date of experience: February 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Kennedy B.
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It was frustrating figuring everything out at first but it got easier as I added details to the resume.

Date of experience: February 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Juanita W.
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Quick and easy way to build a resume
February 7, 2022

Quick and easy way to build a resume. So many templates to choose from.

Date of experience: February 6, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius