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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Rather would have a one time payment then to purchase the app
Please make known you cannot touch your work unless you've paid. I made a lot of small changes to my document before I knew I wasn't able to save my work without paying.
Hello Nathan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Quick, easy, the suggested job duty bullet points were a huge time saver
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good, easy to follow instructions, ask the right questions
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was good, but I wish I could have edited sections like references at the bottom instead of above awards.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I almost got through completing a resume then the website kicked me off and I lost everything and had to start over.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The app crashed at payment and now it doesn't appear the resume that i made as part of starting this service is available anywhere on my dashboard. Not a great start.
Hello Matthew,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Very easy and to the point. Make it simple to create a resume that is professional and can stand out from the rest.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Ii had a wonderful experience working with this today!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So far so good I was able to do everything in my phone very convenient
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Just finish my resume today. I will see how this works when I send my resume into inquiring jobs.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very helpful esp when you dont know how to build a resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This help me out a lot I have not did one of these in some years
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great help to me. Finished a great resume very quickly. Wish they had this years ago.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So far so good! Switching from Zety, to you guys because I love the flow of the website and the design options.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It was pretty quick and easy to fill out and to create a resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Wish I would have known the resume wasn't free when started. Found out after I spent an hour building the resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was frustrating figuring everything out at first but it got easier as I added details to the resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick and easy way to build a resume. So many templates to choose from.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius