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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I enjoy the the time making my resume like the different options I had
Very good service. Very fast and simple. Would highly recommend to someone who struggles with wording
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Said it was free and I have to pay for my resume, not happy.
Hello Jack,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Y'all are dead TRASH AF for advertising as free and then sneaking a funky $#*! $3 14 day trial fee. As an organization, y'all broke as $#*! and get no $#*!es and that's on my dead! If I don't get a response I will be in contact with the BBB (Better Business Bureau) TUH!
Hello Nicholas,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message from Trustpilot shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I wish I could write out the full months under experiences. I am a writer and there should be punctuation or it needs to be written out. Would be nice to change fonts. Otherwise, this is amazing.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It said this was free at the start, but yet you charged me for it.
Hello Terry,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Don't drop the payed trail on people at the end of the experience. Provide an honest view of what you expect in return, and win people over with convenience and a good product. If I didn't require brevity, I wouldn't have opted for this service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very Helpful process which makes this much easier if I were to do it myself.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was very easy to use and really made my resume look professional
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said free resume builder but I get done and it asks for you to pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazing experience good suggestions to build your resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy formatting options wish i had been told how much it would cost upfront
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Helped me sound more professional so I was able to get my first office job with no experience
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Perfect. Customize resumes, not copy and paste. Intelligent suggestions and amenable.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Neat and easy and has plenty of choices to make it very satisfying
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It's been good so far. Template choices seem limited, but maybe I haven't found them yet.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Such a smooth process that allowed for me to access a beautiful resume outcome!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
This has been the quickest way i have ever found to do a resume i highly reccomendthem
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Ok, it was easy but deceiving, said it was going to be free!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius