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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
738
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow Linda I.
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Easy to follow the prompts, which made it easy for me to write my resume.

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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Quick, easy, and I'm more confident now with a resume that looks this good!

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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Everything was very easy to understand and the different choices are amazing

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Stephanie M.
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Very easy to navigate and build a great resume! Thank you

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Christine C.
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Fantastic and made this overwhelming task seem less daunting!

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
2 reviews
0 helpful votes
Follow Timothy C.
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So quick and easy to fill out a professional resume!

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

New Hampshire
1 review
0 helpful votes
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Loved how easy and quick
February 10, 2022

Loved how easy and quick. Plus uploading old resume.

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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Good job
February 10, 2022

Good job. Was very satisfied with the experience I had.

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Great job of supporting me to have a better resume!

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Not a fan of saying it's "free", and then seeing a $25/month auto re-new charge.

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
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I googled free..
March 11, 2022

I googled free. After all the work you find out you have to pay. Don't forget to cancel your subscription or they charge you more and monthly.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kalee,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Ataa Z.
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I need a section for technical experience/projects.

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Laura I.
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You should let people know they have to pay something for your service upfront not after they spent time creating their resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Laura,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Would rather pay a flat fee for resume, if you are updating resume monthly, you have a serious problem

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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...
February 9, 2022

...

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Charles H.
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Great experience creating my resume
February 9, 2022

Great experience creating my resume. Very profess and helpful

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Gary F.
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I would rather one picks the duration of membership, which will be determined by level of satisfaction.

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Beverly H.
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Excellent website and thus far amazing in making resumes for all types of jobs.

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

TT
1 review
0 helpful votes
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Amazing easy and helpful
Would recommend getting all your resume done here cheers

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Delaware
1 review
0 helpful votes
Follow Michael M.
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Could not print it download prior to paying. Misleading about being "free".

Date of experience: February 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius