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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Ok, it was easy but deceiving, said it was going to be free!
I would use Genius again in the future and recommend others to try this site.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was easy however it advertised free and it is not free.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Building my CV was easy with resume genius. I didn't know where to start, and now I have my resume up to date!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to fill in, especially for someone who doesn't know where to start with their resume this is an excellent tool
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
. Charged MY Account with Two Transactions.
Transactions #1 = $2.00 Transaction #2 = $0.95
Not Happy
Hello Matthew,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Awesome, makes the dreaded task of creating CV quite painless
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I very much like the ease of uploading information
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said free. This is not free. Otherwise it's good
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Awesome website, very easy to use and does an excellent job
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was easy & Convenient but the link stated it was free
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I had no problems while creating my resume. Thank you.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This is very helpful for anyone who wants to create attractive and professional resume. Thank you guys.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was great until i had to pay for the resume i spent an hour on
Hello Jasmine,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Give options for one time payments for resume. Not just continuous subscriptions.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love it but having an issue with one section not computing. Other than that love it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It makes my job easier, quick access and less spending time
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was good I'm tired been on here all night thank you Hope it helps me get a new job! LOL
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This website said it was a free résumé builder and here I am pay for this stupid waste of money smh
Hello Cory,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius