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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Kelar G.
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Process was very simple and the end result was a professional looking and sounding resume!

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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The way ResumeGenius guides the resume is incredible

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
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I loved the app
April 8, 2022

I loved the app. I did not love where you had to pay at the end. I chose this app because they promised that I woulnt have to pay or pull out a credit card.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Droxsine,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Donna I.
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Easy, professional resume, quick, filling out simple.

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

KR
1 review
0 helpful votes
Follow Hagos F.
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Great is great have such a platform to prepare a resume

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Donna P.
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Satisfied, pleased, professional resume, helpful, easy

Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maine
1 review
0 helpful votes
Follow Rebekah C.
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You advertised a free service that was not free. At this point I have wasted so much time preparing this form that I might as well just pay the $3.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rebekah,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Tykiesha W.
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The options for job descriptions were limited. The site says it is free and does not require a card then you ask for a card to download resume. The marketing is not accurate and borderline fraudelent.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tykiesha,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Abigail P.
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Whack that you claim its free but make me pay at the end to download

Date of experience: March 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Bradley W.
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Advertised as free but like most, in the end payment is required to receive Resume.

Date of experience: March 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
2 reviews
0 helpful votes
Follow maryann B.
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Every time I left this site to lookup a phone number or a date it would erase all my already entered info very disappointed

Date of experience: March 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Austin T.
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I tried paying for a month but it paid for 12 months.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Austin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Andrew V.
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I enjoy how customizable and professional the resume ended up being. However, I believe $3 is just a little over what one should pay.

Date of experience: March 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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...
March 9, 2022

...

Date of experience: March 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow JAMIE B.
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Very easy to use and appropriate wording helps a lot.

Date of experience: March 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jerome H.
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MY resume was outdated but resume genius got me current with the times

Date of experience: March 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Samantha L.
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Excellent it was very easy to do and it gives you plenty room to grow

Date of experience: March 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Jada A.
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Really simple and easy so happy I found this website

Date of experience: March 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Brandon I.
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Misleading "free resume" $#*! you guys enjoy the free 2.95 you capitalistic $#*! faces

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brandon,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Sarai G.
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I think is misleading when you say it is free and you spend all your time filling the resume to then be asked to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sarai,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius