On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It should be clear BEFORE you input your data, that the resume isn't downloadable without paying a fee. It sounded like it was free. A bit misleading...
You may offer a valuable service but you have proven that FREE does NOT mean FREE. State the cost up front and allow the individual to decide if he/she wishes to proceed. Too much valuable time allocated to create resume only to learn this site is falsely advertising like so many other sites.
Hello Cassandra,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Awesome easy to get to the point of where it's easy to complete.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Really easy to use and is worth the money. Dont think twice about it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It would have been nice to know that you would charge money before I completed building the resume. It was advertised as free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Why is your company listed under free resumes and then you charge?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was fast and awesome you guys keep up the good work
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So far so good we'll see once I get my resume. It wasn't free as advertised so that's very disappointing.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
After being out of the workforce for 13 years, the idea of creating my resume was very intimidating. With your service I feel confident that my resume is as good as it will get! Thanks for the confidence boost.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
The nice application would recommend it to my friends
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Pretty helpful and fast, generates a good first draft of what could become a great CV.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Just unhappy that it advertises for free and then you collect my card information and money. And then if I forget to cancel you will continue to take money. So just don't call something free when it isn't.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great and easy to use format. Professional templates to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great experience. Very easy and quick to work through.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use! Very satisfied with resume genius!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Very easy to work with and very professional options.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Still on probation. I will confirm as soon as i review
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Website didn't tele I needed to pay until after I created the resume.
Hello Karina,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius