On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great service! Thanks for making this easy for me!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
You guys popped the fact that we had to pay at the end. Why lead me on?
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great, quick and easy
Really simple to follow and fill in personal info.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Would have been nice to know about the cost before staring to make a resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good very helpful was doing by hand and was recommended this would be easier.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This is the fastest and easiest way to make a resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It would have been a 5 but I did not know I was going to have to pay.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super helpful templates for busting through writers block. Thank you for your support. This is tougher than just working.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Kinda mad I got all the way through it and then found out I had to pay but did it anyway because I didn't want to retype it all out on Indeed
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Beautiful resume, but i order to receive it, you must pay. Not free.
Hello Jeffrey,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I am very angry that I had to pay. Not that I mind paying mind you, but because this was advertised to me as a FREE service. I do like the resume that was generated for me and thats why I rated 2 stars, but I find it quite shady that it was advertised as free, only to get hit with a pay wall right at the end.
Hello Matthew,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
This is my first use of the website and I am really satisfied. Keep up the good work.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Should have been told prior to taking the time to build my "free" resume that it would not be free.
Hello Savanna,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
It said it was free for a basic resume. Then after all the work I put into it, I was forced to pay. Scam
Hello Deeanne,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Experience was great, but at the end you have to pay even tho you said it's Free.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Disappointed that is not a totally free option as indicated. Then only notified of a fee AFTER 2 hours spent building a resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The template is easy to follow and I appreciate the examples provided to write the resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I hope to create multiple resumes for several different career paths.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius