On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
A great, outstanding method at making your resume really stand out
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Because the link from google gave your website all the criteria I was looking for: No CC info, no sign-up, no hidden fees. I've wasted my time trying to get a resume builder to help me for free, and I thought I had finally found it. Spent a good 45 minutes just putting my info, just to learn that your website is just another crappy bait and switch. I begrudgingly paid the $3 just to get my resume so my time wasn't wasted. I will NOT be using your website again, and I wish y'all a very bad day.
Hello Josh,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I loved creating my resume but I didn't like that I could not use my CashApp debit card to pay for my services. I had to use my debit card through my bank.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The process was super simple and made it super easy to navigate! My only issue is that I had to restart the resume because it timed out while I was waiting for some info to come to me.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Its okay said it was free then at the end you need to pay.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very thorough and professional easy to use. Would recommend to my friends and family.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
False advertisement... no mention of purchase prior to "finishing" the resume
Hello Crystal,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Love it; so helpful and a real time saver for writing a resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
My resume is over 10 years old. I wouldn't have been able top do my resume so quickly and professional without Resume Genius!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Awesome! Loved everything of it! Will be sharing it with friends.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
So easy and useful for who don't have time to do their CV
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Still in the learning process, undecided about format
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great resume builder, but I would have liked to be warned about the cost to download, etc., up front. Someone poor looking for a job could potentially spend hours putting together a resume only to be stopped by a paywall. Please fix that for all people.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It has been a useful tool to get a resume put together in short order.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use gives you clear directions and good choices of resume formats to use
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick and easy for someone who never deals with resumes.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
My experience was excellent very easy and efficient.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The resume template looks so neat and professional. Very satisfied.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use and great templates. Would recommend this to everyone I know
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius